Carissa Alberti
Marlboro,NJ
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess
Ihop
03.2023 - 11.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree -
Marbolo High School
Marlboro, NJ06.2025
Skills
- Event Planning
- Complaint Handling
- Server Support
- Food Running
- Customer Service
- Guest Complaint Resolution
Timeline
Hostess
Ihop
03.2023 - 11.2023
No Degree -
Marbolo High School
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