CARISSA CHAMPAGNE
Woodbury,MN
Summary
Detail-oriented and client-focused esthetician with over 10 years of combined experience in both corporate and service industries. Known for delivering exceptional treatments that combine technical expertise with a luxury-level client experience. Recognized for reliability, efficiency, and a personalized approach to helping clients look and feel their best in every service provided.
Overview
7
7
years of professional experience
Work History
Licensed Esthetician
Life Time
White Bear Lake, MN
10.2025 - Current
- Developed and implemented SOPs and best practices from scratch for treatment protocols, improving overall efficiency in service delivery.
- Collaborated with management to design promotional packages, special events, and marketing campaigns to increase client engagement and service uptake.
- Provided specialized facials, waxing, lash and eyebrows services, and other treatments within my scope to address various skin and beauty concerns.
- Consistently the top seller in LifeSpa, and recognized as one of 50 top-performing emerging estheticians in the Life Time network.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
Licensed Esthetician
Hand & Stone Massage and Facial Spa
Highlands Ranch, CO
06.2024 - 08.2025
- Offered one-of-a-kind experiences including our full menu of offerings such as 50-minute facials, back-facials, waxing, chemical peels, microdermabrasion, DiamondGlow facials, dermaplaning, and Dermalogica ProPen services on both new guests and loyal clients.
- Consistently met or exceeded weekly metrics such as service ticket averages, retail sales, membership sales, and rebook/request rates.
- Continued to grow in advanced skills and product knowledge by attending paid trainings as well as unpaid online continued education courses to reach Elite Esthetician status with H&S.
- In addition to completing assigned downtime work like weekly follow-up calls, laundry, and cleaning tasks in the treatment room, demonstrated strong work ethic and teamwork-mentality by helping coworkers with their tasks, checking in clients during busy times, and assisting with inventory and restocking retail and back bar products.
Regional Tour Consultant
EF Educational Tours
Denver, CO
07.2023 - 05.2024
- Inspired educators to show their students the world, by serving as their partner to create international travel programs at their schools.
- Implemented sales techniques to acquire new customers and grow existing accounts by developing and maintaining positive relationships through active listening, proactive problem solving, and excellent customer service.
- Balanced daily work of 100 outbound sales calls, emails, and texting, with other responsibilities like taking sales support calls, creating promotional materials for group leaders, and collaborating internally with territory managers.
Staffing Manager
Hire Connections
Centennial, CO
08.2022 - 05.2023
- Provided staffing management support to about 20 contract employees at a given time while on client assignments. This included time off requests, communication with supervisors, leaves requests, resume tips, coaching on in-office and remote best practices, and open communication throughout the interview and hiring process.
- Conducted comprehensive interviews with candidates virtually and in-person for available roles ranging from entry-level to senior-level positions. Communicated daily with clients through phone calls, emails, and site visits to provide updates on open roles, schedule interviews, discuss employee performance, and other related business communications.
- Planned and executed hiring strategies to attract top talent by posting job descriptions on 3rd party sites, utilizing social media and candidate referrals, and understanding what appeals to candidates and advocating for their needs in client intake meetings.
Talent Acquisition Sourcing Specialist
DISH Network
Englewood, CO
12.2021 - 08.2022
- Supported the Talent Acquisition team by increasing candidate pipelines through strategic sourcing initiatives for mid to senior roles within the DISH Network, specifically in InfoSec, Sling IT, and Digital IT departments.
- Utilized 3rd party vendor sites and tools such as Dice, LinkedIn Recruiter, Indeed, etc. to locate candidates and raise awareness for the DISH brand and tracked candidates and updated status flows in iCIMS ATS.
- Created Boolean searches in sourcing tools to narrow down search results in order to identify unique and qualified talent to recommend to hiring managers.
Licensed Esthetician
Skin Clinical Aesthetics
Denver, CO
01.2020 - 06.2021
- Provided unique and customized skin care and beauty treatments such as facials, dermaplaning, microdermabrasion, chemical peels, microcurrent, and home-care instructions for over 80 clients.
- Generated sales averaging $400 per transaction by promoting add-on services and products.
- Performed administrative tasks such as scheduling appointments, communicating with suppliers, keeping detailed records of client interactions, processing client accounts and filing documents, and developing and maintaining a filing system for the business owner.
- Utilized marketing skills to create promotional material used in the office.
Education
Advanced Practice Esthetics
Nova Academy of Cosmetology
Woodbury, MNEsthetician Program
Avalon School of Cosmetology
Aurora, COBachelor of Science (B.S.) - Business Marketing and Entrepreneurship
Iowa State University
Ames, IASkills
- Excellent communicator and adept at building relationships with clients to help them relax and enjoy their service by conducting efficient intakes and answering questions
- Experienced in a wide range of facial treatments such as dermaplaning, microdermabrasion, microcurrent, ultrasonic skin scrubber, radio frequency, lancet extractions, Hydrafacial, Glo2, DiamondGlow, ProPen, Dr Pen, Skin Stylus, ProCell, and chemical peel systems from brands like PCA, Image, SkinCeuticals, Sanitas, Dermalogica, and ClarityRx
- Skilled in full body waxing with soft and hard wax, eyebrow shaping, eyelash lifting, eyelash and eyebrow tinting, and eyebrow lamination
- Firm understanding of skin physiology and utilization of skin analysis to assess client needs and recommend products and services
- Extremely strong salesperson, consistently a top-performing employee with retail and service sales goals
- Strong computer skills and especially competent in Microsoft Office, Google Suite, and a variety of CRM platforms like Zenoti, Vagaro, SalonBiz, ICIMS, Salesforce, and Hubspot
Timeline
Licensed Esthetician
Life Time
10.2025 - Current
Licensed Esthetician
Hand & Stone Massage and Facial Spa
06.2024 - 08.2025
Regional Tour Consultant
EF Educational Tours
07.2023 - 05.2024
Staffing Manager
Hire Connections
08.2022 - 05.2023
Talent Acquisition Sourcing Specialist
DISH Network
12.2021 - 08.2022
Licensed Esthetician
Skin Clinical Aesthetics
01.2020 - 06.2021
Bachelor of Science (B.S.) - Business Marketing and Entrepreneurship
Iowa State University
Advanced Practice Esthetics
Nova Academy of Cosmetology
Esthetician Program
Avalon School of Cosmetology