Carissa Hosein
Houston,TX
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. My character has tried to gain experience in different industries at life from a crew member in a cafe, to an assistant manager in retail, to assisting Border Patrol in the military. My true passion is to work in the medical field and I want to learn and gain as much experience I can to fulfill that goal.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Forces
Air Force National Guard
Brownsville , TX
11.2022 - Current
- Conducted security patrols of designated areas to ensure safety and prevent criminal activity.
- Assisted with searches for fugitives when requested from Border Patrol or DPS.
- Responded promptly to calls for assistance from law enforcement Border Patrol.
- Adhered strictly to established protocols while handling firearms safely and responsibly.
- Patrolled assigned areas on foot or in a vehicle while monitoring the environment for unusual events.
Assistant Manager
Pacsun Retail Store
Sugar Land , Texas
08.2021 - 04.2022
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Crew Member
Tropical Smoothie Cafe
Sugar Land , Texas
05.2020 - 05.2021
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as drinks, and smoothies according to company standards.
- Assisted in the preparation of food items such as sandwiches, salads and wraps.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Resolved customer complaints in a professional manner.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Kempner High School
Sugar Land, TX07-2021
Medical Assisting
U.S Career Institute
Houston, TXSkills
- Physical Fitness
- Tactical Operations
- Firearms proficiency
- Intelligence Gathering
- Public Safety
- Customer Engagement
- Positive Company Representation
- Time Management
- Clear Communication
- Workplace Efficiency
- Teamwork and Collaboration
- Telephone Etiquette
- Task Delegation
- Customer Service
- Emergency Response
- Adaptability and Flexibility
Accomplishments
- Perfect Attendance Record
- A/B Honor Roll
- Cum Laude at Graduation
- On the Dean's list, Top 93% in my Medical Assistant Program
Languages
Spanish
Limited
Certification
- Military Driver's License; August 2023
- Sexual Assault, Prevention and Response Training Certification; December 2023
- Tactical Combat Casualty Care Certification; March 2024
Affiliations
- Reading
- Cooking
- Art
- Physical Fitness; Gym, Sports, Running
Timeline
Security Forces
Air Force National Guard
11.2022 - Current
Assistant Manager
Pacsun Retail Store
08.2021 - 04.2022
Crew Member
Tropical Smoothie Cafe
05.2020 - 05.2021
High School Diploma -
Kempner High School
Medical Assisting
U.S Career Institute
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