Carissa Hume
AFFINITY CARE HOSPICE
Venice,USA
1
Certification
13
years of professional experience
Clinical professional with comprehensive expertise in patient care coordination, relationship building, and healthcare services. Proven ability to foster strong team collaboration, ensuring seamless communication and patient satisfaction. Adept at navigating dynamic environments, responding effectively to changing needs, and consistently achieving impactful results. Strong skills in patient advocacy, healthcare administration, and multidisciplinary team integration. Reliable and flexible, known for maintaining high standards and delivering outcomes that exceed expectations.
Work History
Hospice Registered Nurse Case Manager
1 Year 2 Months- Developed and implemented individualized care plans for diverse patient needs.
- Mentored junior nurses and nursing students on best practices in hospice care.
- Advocated for patients' needs, collaborating with families and healthcare providers effectively.
- Enhanced patient satisfaction through compassionate communication and responsive care delivery.
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless delivery of hospice services.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
- Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
- Monitored and evaluated patient progress, adjusting care plans accordingly for best possible outcomes.
- Enhanced interdisciplinary team collaboration through proactive communication and coordination of patient services.
- Provided ongoing mentorship and education to new hires within the hospice nursing team for enhanced clinical competency development.
Assessment Registered Nurse
1 Year 2 Months- Lead onboarding and clinical training for newly hired caregivers, ensuring competency in patient care, safety protocols, and agency policies.
- Educated, supervised, and evaluated caregivers to uphold high standards of care and ensure regulatory compliance.
- Conduct skills assessments, observations, and corrective coaching to address performance gaps and reinforce best practices.
- Ensure adherence to state regulations, company procedures, and patient-specific care plans.
- Collaborated with management and clinical teams to identify training needs, enhancing caregiver performance and retention.
- Maintain accurate documentation related to training, competencies, and caregiver compliance.
- Acted as clinical resource and mentor, driving quality improvement initiatives across the team.
Registered Nurse On-Call Triage
10 Months- Addressed urgent patient and family needs during admissions, symptom management, equipment concerns, and end-of-life care.
- Performed in-home, facility, and hospital visits to assess patient status and implement interventions.
- Coordinated care with physicians, social workers, nurse case managers, and home health aides to ensure quality outcomes.
- Applied clinical judgment to reduce avoidable emergency department visits and hospitalizations.
- Supervised LPNs and HHAs in accordance with Medicare regulations and organizational standards.
- Completed timely electronic documentation using HCHB software.
Registered Nurse Case Manager
2 Years- Managed a caseload of Medicare members with acute and chronic health conditions through telephonic case management and care coordination.
- Conducted comprehensive assessments using clinical data, claims review, member interviews, and provider collaboration to identify barriers to care and address unmet health needs.
- Developed individualized care plans focused on improving health outcomes, reducing hospitalizations, and supporting member wellness goals.
- Coordinated care across the continuum including primary care providers, specialists, home health agencies, community resources, and interdisciplinary teams.
- Applied motivational interviewing techniques to improve member engagement, self-management, and treatment adherence.
- Addressed social determinants of health by connecting members with transportation, financial assistance programs, food resources, and community support services.
- Monitored member progress and adjusted interventions based on changing clinical needs.
- Presented complex cases during interdisciplinary team conferences and collaborated with stakeholders to optimize outcomes.
- Facilitated seamless transitions of care post-hospitalization, ensuring continuity of services through rehabilitation and other post-acute treatment episodes.
- Ensured compliance with CMS and organizational case management standards while accurately documenting all care management activities.
- Successfully managed a high-volume caseload while working independently in a fully remote environment.
Registered Nurse Case Manager
2 Years 10 Months- Coordinated clinical, psychosocial, and spiritual services to enhance quality of life for hospice patients and families.
- Conducted comprehensive patient assessments and developed individualized plans of care.
- Advocated for patients, facilitating clear communication among providers, caregivers, and family members to ensure comprehensive support.
- Collaborated with interdisciplinary team members to address complex medical and psychosocial needs.
- Guided patients and families in establishing care goals and navigating community resources for optimal support.
- Monitored patient condition, documented care activities, and adjusted interventions.
- Educated patients and caregivers regarding disease progression, symptom management, medications, and available services.
- Ensured compliance with Medicare hospice regulations and agency policies.
Registered Nurse
2 Years- Delivered comprehensive nursing care to acute and post-surgical patients.
- Conducted patient assessments, implemented treatment plans, and monitored clinical status to ensure optimal recovery.
- Managed admissions, discharges, and care transitions to support seamless patient experiences.
- Educated patients and caregivers on treatment plans, medications, and preventative care to enhance understanding and compliance.
- Managed admissions, discharges, and care transitions.
- Maintained accurate documentation and ensured adherence to evidence-based practice standards.
Medical Esthetician
6 Years- Provided tailored skin care consultations to assess patient needs and recommend personalized treatment plans.
- Developed and implemented post-treatment care protocols to enhance recovery and maintain results for clients.
- Mentored junior staff on best practices for skin analysis and treatment application to improve service quality.
- Collaborated with surgical team to prepare patients for aesthetic procedures, ensuring comprehensive pre-operative care.
- Maintained strict adherence to sanitation protocols and safety standards in compliance with regulatory guidelines.
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
Education
Associate Degree - Nursing
Skills
Home Health & Hospice Care
Care Plan Development
Discharge Planning
Community care coordination
Interdisciplinary Collaboration
Patient Advocacy
Patient & Caregiver Education
Community Resource Coordination
Clinical documentation
Regulatory Compliance
Time Management & Prioritization
Microsoft office
Task prioritization
Self-Motivation
Bereavement support
Hospice care management
Clinical assessment
Interpersonal and written communication
Admissions support
Evidence-based care
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Compassionate and caring
Reliability
Excellent communication
Critical thinking
Strong clinical judgment
Organizational skills
Team collaboration
Home care management
Compassionate care
Advanced care planning
Patient education
Family support
Certification
Florida Compact Registered Nurse License (Multistate)
Timeline
Hospice Registered Nurse Case Manager
AFFINITY CARE HOSPICE
09.2025 - CurrentRead More
Assessment Registered Nurse
CORNERSTONE CAREGIVING
08.2025 - 10.2026Read More
Registered Nurse On-Call Triage
ACCENTCARE (FORMERLY SEASONS HOSPICE)
07.2024 - 05.2025Read More
Registered Nurse Case Manager
AETNA / CVS HEALTH
07.2022 - 07.2024Read More
Registered Nurse Case Manager
SEASONS HOSPICE
08.2019 - 06.2022Read More
Registered Nurse
BAYHEALTH
06.2018 - 06.2020Read More
Medical Esthetician
O'Leigh Aesthetic Surgery Center
01.2014 - 01.2020Read More
Delaware Technical Community College
Associate Degree from Nursing
Read More