Carissa Metcalfe
1759 US 224 Willard,OH
Summary
Motivated Criminal Justice student with strong communication, multitasking, and emotional-regulation skills seeking to contribute to the PCIP program. Experienced in report writing, case analysis, and research within academic and professional environments. Maintains professionalism under pressure and demonstrating integrity, confidentiality, and strong interpersonal collaboration.
Overview
7
7
years of professional experience
Work History
Manager
Marketside Grill Limited
07.2024 - Current
- Overseeees daily operations to ensure efficient workflow and high-quality service.
- Maintains strict quality standards for product consistency, taste, and safety.
- Leads team tasks and supports a positive, customer-focused environment.
Retail Stock Clerk
Planktown Hardware & More
12.2023 - Current
- Stocks merchandise, manages inventory, and maintains clean, organized aisles.
- Ensures accurate product tracking and well-presented displays.
- Supports customers and team needs in a fast-paced retail environment.
Sales Manager
The Garden Market
06.2018 - 08.2025
- Managed cash handling, produce selection, stocking, and wholesale coordination.
- Supported local agriculture by ensuring high-quality products and vendor relationships.
- Delivered strong customer service and create positive community engagement.
Cashier
Goodwill Industries of Northwest Ohio, Inc.
10.2021 - 01.2022
- Former Cashier and Stocker at Goodwill, ensuring smooth transactions, organizing merchandise, and maintaining a clean store environment. Skilled in customer service and inventory management.
Education
Bachelors of Criminal Justice - Forensic Psychology
Tiffin University
Tiffin, OH12.2027
Skills
- Behavioral observation & assessment
- Team Leadership
- Reliability & accountability
- Conflict resolution
- Adaptability in structured environments
- Problem‑solving under pressure
Clearance/Eligibility
- Eligible to obtain a Secret Security Clearance (no disqualifying factors)
- U.S. Citizen
Timeline
Manager
Marketside Grill Limited
07.2024 - Current
Retail Stock Clerk
Planktown Hardware & More
12.2023 - Current
Cashier
Goodwill Industries of Northwest Ohio, Inc.
10.2021 - 01.2022
Sales Manager
The Garden Market
06.2018 - 08.2025
Bachelors of Criminal Justice - Forensic Psychology
Tiffin University