Carissa Murphy

Volunteer Experience.

Franklin Township Fire & EMS

. Collecting donations at local road drives

. Handled cash sales at OK four wheel drive Trucks and coffee events.

. Volunteered at Truck shows doing various jobs, including cooking food setting up & directing traffic.

. Fourth of July parade for the town.

• Provided friendly customer service during peak hours.
• Prepared and served food items according to safety standards.
• Maintained cleanliness of workstations and dining areas.
• Collaborated with team members to ensure smooth operations.
• Followed cash handling procedures during transactions.
• Participated in training new crew members on procedures.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Interacted pleasantly with guests to deliver quality customer service.
• Resolved customer complaints in a professional manner.
• Maintained organized storage areas for food products, beverages and restaurant supplies.

• Engaged customers with friendly service, enhancing their overall experience.
• Operated espresso machines and other equipment to prepare drinks efficiently.
• Crafted high-quality beverages according to customer preferences and company standards.
• Assisted in inventory management by restocking supplies as needed throughout shifts.
• Prepared and served coffee, espresso drinks, blended coffees and teas.

• Security / Gate Keeper
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