Carissa Paul
Hendersonville,TN
Work Preference
Summary
Results-driven Assistant Property Manager specializing in tenant relations and compliance auditing. Recognized for effective customer relationship management and streamlining lease administration processes to enhance overall tenant experiences.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
First Cumberland Properties
Nashville, Tennessee
07.2025 - Current
- Coordinated lease agreements while ensuring compliance with property regulations.
- Resolved tenant complaints regarding maintenance issues promptly, increasing tenant satisfaction.
- Managed tenant inquiries and maintenance requests, enhancing service delivery.
- Maintained accurate records of tenant payments and lease documentation for auditing purposes.
Onboarding Specialist
Consolidate medical staffing
Nashville, Tennessee
01.2025 - 07.2025
- Coordinated orientation sessions to educate new hires on company policies and procedures, enhancing their integration.
- Oversaw onboarding activities and provided timely support to new hires, facilitating a smoother transition into their roles.
- Managed documentation and compliance for new healthcare hires to ensure adherence to regulatory standards.
Human Resources Manager
The Waters of Smyrna
Smyrna, Tennessee
04.2023 - 01.2025
- Coordinated recruitment efforts to attract qualified candidates.
- Developed and implemented training programs for staff development.
- Managed employee relations to foster a positive workplace culture.
- Oversaw performance evaluation processes for all employees.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Provided HR consultation services to leadership and department heads.
- Ensured compliance with labor laws and company policies.
Scheduling Coordinator
Smith County Health and Rehabilitation
Carthage, Tennessee
05.2019 - 04.2023
- Utilized scheduling software to streamline appointment management processes.
- Assisted staff in creating efficient daily schedules for healthcare professionals.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Maintained accurate records of appointments and patient interactions.
- Facilitated training sessions for new staff on scheduling protocols and systems.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Organized transportation logistics for patients attending off-site appointments.
Medical Records Coordinator
smith county health and rehab
Smyrna, Tennessee
04.2019 - 04.2023
- Coordinated medical documentation and maintained accurate patient information systems.
- Managed patient records and ensured compliance with healthcare regulations.
- Oversaw record retrieval processes for patient care and legal requests.
- Collaborated with healthcare providers to streamline information flow and access.
- Implemented quality control measures for data integrity in medical records.
- Assisted in audits of medical records for accuracy and completeness compliance.
Education
GED -
FCA
Madison Tn 08-2001
Skills
- Lease administration
- Tenant relations
- Maintenance coordination
- Record management
- Compliance auditing
- Customer relationship management
Timeline
Assistant Property Manager
First Cumberland Properties
07.2025 - Current
Onboarding Specialist
Consolidate medical staffing
01.2025 - 07.2025
Human Resources Manager
The Waters of Smyrna
04.2023 - 01.2025
Scheduling Coordinator
Smith County Health and Rehabilitation
05.2019 - 04.2023
Medical Records Coordinator
smith county health and rehab
04.2019 - 04.2023
GED -
FCA