Carissa R Padgett
Holiday,USA
Summary
Honest cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
10
10
years of professional experience
Work History
CES Level II
HearUSA
03.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
RTM Clerk
Lowe's Companies Inc
04.2015 - 02.2018
- Responsible for communication with vendors and manufacturers on merchandise returns
- Proper disposal of hazmat materials
- Product bin audits
- Handle all paperwork required
Cash Office Associate
Lowe's Companies Inc
01.2017 - 02.2018
- Prepared and checked cashier register tills
- Maintained general inventory levels and informed supervisor of shortages or trends of changing demand to assist with acquisition of new inventory without outage
- Balanced overall budget, measuring daily cash access needs against money safe contents and communication with managers to replenish supply of cash on hand when necessary
- Provided training to store employees covering areas such as cash handling procedures
- Investigated and solved account issues to maintain current and accurate money systems
- Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sections and supervising new associates on floor
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes
- While in this position I also trained in the Paint Department and Install Sales
Customer Service Associate
Lowe's Corp. Inc
10.2015 - 01.2017
- Delivered high level of service and support to each customer, paving way for future business opportunities
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations
- Reviewed account and service histories to identify trends and issues
- Consulted with customers to determine best methods to resolve service and billing issues
- Maintained revenue streams by exhausting every option before offering refunds
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Cashier
Lowe's Companies Inc
04.2015 - 10.2015
- Drove sales and add-on purchases by promoting specific item options to customers
- Troubleshoot and resolved issues with cash registers, card scanners and printers
- Trained new team members in cash register operation, stock procedures and customer service
- Maintained high productivity by efficiently processing cash, credit, debit and voucher payments for customers
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Helped customers find specific products, answering questions and offering advice
- Maximized customer satisfaction by providing assistance with purchases, location items and signing up for rewards programs
Education
High School Diploma -
Tarpon Springs High
Tarpon Springs, FL06.2013
Skills
- Identity Verification
- Transaction Processing Expertise
- Point Of Sale Systems
- Records Transaction Management
- Efficient Product Repair
- Transaction Management
- Welcoming Customers
- Task Organization Skills
- Thoroughness in Tasks
- Adaptable Problem Solver
Activities
- Over 350 hours volunteering with Habitat for Humanity
- Tarpon Springs Sponsors 2013 Scholarship Award
- Tarpon Springs Veterans Memorial Scholarship Award
Timeline
CES Level II
HearUSA
03.2021 - Current
Cash Office Associate
Lowe's Companies Inc
01.2017 - 02.2018
Customer Service Associate
Lowe's Corp. Inc
10.2015 - 01.2017
RTM Clerk
Lowe's Companies Inc
04.2015 - 02.2018
Cashier
Lowe's Companies Inc
04.2015 - 10.2015
High School Diploma -
Tarpon Springs High
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