Patient-oriented Nurse with 20 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Women's Health and Family Medicine and Computer Technology.
Overview
27
27
years of professional experience
Work History
Triage Phone Nurse
Trinity Health St Mary's
Grand Rapids, MI
06.2019 - Current
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Obtained case history and gathered triage information to determine appropriate avenue for care.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse, Labor and Delivery
Spectrum Health United Hospital
Greenville, MI
01.2009 - 06.2019
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Managed care from admission to discharge.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Transitioned to office setting in the phone triage role
Assisting with in-office procedures.
Assisted with establishing standard guidelines in the RN role within the office
Office Registered Nurse
Alliance Ob/Gyn
East Lansing, MI
01.2004 - 01.2009
Performed triage on incoming patients and determined severity of injuries and illnesses.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse, Labor and Delivery
Carson City Hospital
Carson City, MI
01.2004 - 01.2009
Managed care from admission to discharge.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Provided direct patient care, stabilized patients, and determined next course of action.
Stayed on as part time while working in office setting
Registered Nurse, Labor and Delivery
Spectrum Health United Hospital
Greenville, MI
01.1999 - 01.2004
Began my career in healthcare as a CNA then LPN and lastly RN in Labor and Delivery.
Education
Bachelor of Science - Nursing
Baker College Online
05.2022
Associate of Applied Science - Nursing
Montcalm Community College
Sidney, MI
05.2001
Skills
Patient and Caregiver Education
Medical Triage
Microsoft Office
Nursing Process
Direct Patient Care
Update Electronic Charts
Worked with Allscripts, Cerner, EPIC
Devoted to process Improvement
Preceptor for new hires
Creating and sharing job aids and assisting with standard work
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