Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carl Bill

Cypress,CA

Summary

Dedicated Service Technician with a proven track record at FJR Pacific Industrial Refrigeration, excelling in preventive maintenance and troubleshooting. Recognized for minimizing equipment downtime and enhancing customer satisfaction through exceptional service. Skilled in HVAC systems and committed to continuous improvement, ensuring reliable and efficient operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Service Technician

Seacliff Mechanical Services
01.2024 - 01.2025

Service Technician

FJR Pacific Industrial Refrigeration
01.2022 - 01.2024
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.

Service Technician

Diversified Thermal Services
01.2021 - 01.2022

Service Technician

Systems XT
01.2019 - 01.2021

Service Technician

Quality Refrigeration Services
01.2013 - 01.2019
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Service Technician

Air Treatment
01.2011 - 01.2013
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Education

HVACR Certificate & Universal EPA License - HVACR

Brownson Technical
Anaheim, CA
10-2012

High School Diploma -

Cypress High School
Cypress
05-2004

Skills

  • Installation and repair
  • Preventive Maintenance
  • Electrical systems
  • Customer service
  • Work with minimal supervision
  • Punctual and reliable
  • HVAC systems
  • Troubleshooting skills
  • Repair techniques
  • Equipment troubleshooting

Certification

Universal EPA certified

Timeline

Service Technician

Seacliff Mechanical Services
01.2024 - 01.2025

Service Technician

FJR Pacific Industrial Refrigeration
01.2022 - 01.2024

Service Technician

Diversified Thermal Services
01.2021 - 01.2022

Service Technician

Systems XT
01.2019 - 01.2021

Service Technician

Quality Refrigeration Services
01.2013 - 01.2019

Service Technician

Air Treatment
01.2011 - 01.2013

HVACR Certificate & Universal EPA License - HVACR

Brownson Technical

High School Diploma -

Cypress High School