Proven first-line leader with over 15 years of experience managing teams of 5-220 members across diverse companies, multiple continents, and industries. Extensive expertise in standardization, process improvement, and leadership development. Demonstrated success in fostering team growth and achieving organizational goals, preparing me for advanced leadership roles.
Overview
20
20
years of professional experience
Work History
Systems & Quality Assurance Area Manager
Walmart Automated Consolidation
08.2020 - Current
Launched the weekend night shift successfully.
Implemented a new receiving process guide.
Developed and deployed the Raymond Virtual Reality equipment trainer.
Established a culture of safety, achieving zero recordable incidents from Spring 2021 to present across all shifts.
Assumed responsibility for weekday night shift in the absence of the Operations Manager.
Identified and developed high-performing associates into managerial roles within the facility.
Began the process for creation of the QA and Systems process guides for the Walmart Consolidation network.
Supervised teams with headcounts ranging from 25 to 120.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Operations Manager I/II (Prep, End of Line/Fluid Load, Receiving Dock, Pick, Stow)
Amazon IXD
01.2018 - 01.2020
Led a Kaizen project for tote utilization, achieving a 20% increase in tote capacity utilization and enhancing shipped load trailer efficiency.
Installed, trained, and operated the Parcel Identification Device (PID) and associated conveyance systems, which are still in use today.
Airspace Control
Cubic Global Defense
01.2014 - 01.2018
Coordinated air operations with government agencies, including Fort Irwin Range Control, the FAA, the Department of the Army, and the Pentagon.
Trained new hires on local airspace procedures.
Created and managed restricted operating zones for the largest training area in the United States Military.
Unmanned Aircraft Standardization Operator
US Army
01.2006 - 01.2014
Advised Executive level leadership on tactical and technical aspects of drone operations.
Created and implemented the unit aircrew training program, training soldiers on drone operations and region-specific flight protocols.
Achieved a record for flight hours in the Logar and Wardak Provinces of Afghanistan, documented in the Army Times and DVIDS (Defense Virtual Information Distribution Service).
Accrued over 3,000 flight hours with zero safety incidents.
Ensured legal and policy compliance by operating within FAA and Army regulations as well as host nation aviation law (Germany, Iraq, Afghanistan)
Education
MBA -
University of Phoenix
Phoenix
03-2026
Bachelor’s in Business Management - undefined
University of Phoenix
11.2017
Skills
Composite Risk Management
Operations management
Leadership Development
Team Development
Financial Management
Interests
Camping
Motorsports
Video Gaming
Mechanical Work
Hiking
Timeline
Systems & Quality Assurance Area Manager
Walmart Automated Consolidation
08.2020 - Current
Operations Manager I/II (Prep, End of Line/Fluid Load, Receiving Dock, Pick, Stow)
Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.Supervisor of Picking Department at Quad City Freight & Quad City Consolidation, Inc.