Carl Collins
Chicago,IL
Summary
Detail-oriented and customer-focused retail professional with over 15 years of experience in sales, client service, and logistics. Recognized for exceptional organizational skills and a keen eye for store presentation and operational accuracy, consistently enhancing the shopping experience. Proficient in inventory management, sales, and merchandising, with a strong background in logistics and stock control. Passionate about sneakers, streetwear, and contemporary fashion culture, dedicated to delivering elevated customer experiences in dynamic environments.
Overview
17
17
years of professional experience
Work History
Account Manager
Dutch Farms Inc.
10.2018 - 04.2023
- Directed product displays and collaborated with store managers to maximize visibility and sales.
- Delivered outstanding customer service, building strong relationships and repeat business.
- Optimized inventory systems to reduce shrinkage and ensure product availability.
- Maintained precise inventory and order records, supporting accurate forecasting and timely replenishment.
- Partnered with retail teams to execute promotions that boosted engagement and sales.
Warehouse Clerk / Dairy Lead Manager
Food 4 Less
03.2008 - 10.2018
- Supervised inventory accuracy, logistics, and replenishment to reduce shrinkage.
- Analyzed sales patterns to improve product placement and customer satisfaction.
- Coordinated seasonal promotions, increasing engagement and store traffic.
- Trained and mentored staff, building a collaborative and customer-focused culture.
Sales Associate
The Athlete’s Foot
08.2007 - 01.2008
- Assisted customers with footwear and apparel selections, providing product knowledge and fit guidance.
- Maintained tidy, well-stocked displays and ensured adherence to brand presentation standards.
- Processed transactions accurately while upselling related products to increase sales.
- Supported inventory receiving and stockroom organization, contributing to smooth operations.
Cook / Cashier / Stocker / Janitorial
McDonald’s
12.2005 - 04.2006
- Delivered fast, accurate service to high-volume clientele.
- Processed transactions and balanced registers daily.
- Supported multiple roles to maintain efficiency and teamwork in a fast-paced environment.
Education
General Educational Development (GED) - undefined
Kennedy-King College
Chicago, IL01.2008
Skills
- Client Service & Customer Experience
- Sales, Upselling & Product Knowledge
- Visual Merchandising & Store Presentation
- Inventory & Logistics Management
- Detail Orientation & Observational Skills
- Cash Handling & POS Systems
- Team Leadership & Staff Training
- Stock Rotation & Loss Prevention
Timeline
Account Manager
Dutch Farms Inc.
10.2018 - 04.2023
Warehouse Clerk / Dairy Lead Manager
Food 4 Less
03.2008 - 10.2018
Sales Associate
The Athlete’s Foot
08.2007 - 01.2008
Cook / Cashier / Stocker / Janitorial
McDonald’s
12.2005 - 04.2006
General Educational Development (GED) - undefined
Kennedy-King College
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