Summary
Overview
Work History
Education
Skills
Specialinterest
Timeline
Generic

Carl Falk

Rochester,NY

Summary

Having worked for over 40 years in the service industry, I have worked in all aspects of the industry. As a bartender, my people skills have always been a strength. As a manager, I have used my organizational skills to hire, train and develop staff and schedule accordingly. As an owner, my accounting background helped evaluate the financial side of the business. My most recent role of Assistant General Manager of the Genesee Brew House has used all those skills as well as teaching me about Human Resources and working with the Brand Team to grow our products, both within the Brew House and in the market.

Overview

38
38
years of professional experience

Work History

Assistant General Manager

Genesee Brew House
Rochester, NY
06.2024 - Current
  • Used organizational skills to hire, train, and develop staff and schedule accordingly.
  • Worked with finance to manage payroll, invoicing, and budgeting.
  • Worked with the Brand Team to grow products.
  • Led the team through a very unusual internet incident.

Beertender, FOH Manager

Genesee Brew House
Rochester, NY
09.2017 - Current
  • Started as a Beertender, promoted to Front of House Manager, and then to Assistant General Manager
  • Promoted the Brew House and brands, ensured guest experience, and managed the transition to a new POS system. Helped lead our team through the Covid period.

Talk Show Host

Iheart Radio
07.2016 - 01.2020
  • Developed content, booked guests, and hosted a daily sports talk show.
  • Promoted the show on social media and secured advertising.

Owner

Matthews East End Grill
07.2002 - 07.2017
  • Managed all aspects of a small business, including front and back of house positions, staff hiring and training, scheduling, inventory, promotion, budgeting, and bookkeeping.

TV Show Host

Time Warner Sports Channel
07.2014 - 04.2017
  • Co-hosted a weekly cable sports show, delivering opinions on various sports topics.

Manager

JW Prepp’s Public House
04.1988 - 10.2001
  • Managed a high volume bar, responsible for ordering, hiring, training, scheduling, and developing programs to increase sales and profitability.

Assistant Store Manager

Fays Drug Co.
10.1986 - 04.1988
  • Part of the management team in a high volume retail store, responsible for hiring, training, scheduling, ordering, and organizing merchandise.

Education

BBA Accounting -

Niagara University
01-1986

Skills

  • People skills
  • Organizational skills
  • Accounting background
  • Customer service skills
  • Knowledge of beers, menu, and operational processes
  • Front of House management
  • POS system knowledge (Micros and Toast)
  • Acting General Manager
  • Leadership skills
  • Knowledge of scheduling programs (Shiftnotes and Restaurant 365)
  • Sales and advertising skills
  • Small business management
  • Budgeting and bookkeeping
  • TV show hosting
  • High volume bar management
  • Retail store management
  • Refereeing high school basketball

Specialinterest

IAABO Board 60, 1994, 2020, I refereed high school basketball for 25 years. My integrity and ability have led me to a career that included officiating 17 Sectional championships, and 4 state qualifier games.

Timeline

Assistant General Manager

Genesee Brew House
06.2024 - Current

Beertender, FOH Manager

Genesee Brew House
09.2017 - Current

Talk Show Host

Iheart Radio
07.2016 - 01.2020

TV Show Host

Time Warner Sports Channel
07.2014 - 04.2017

Owner

Matthews East End Grill
07.2002 - 07.2017

Manager

JW Prepp’s Public House
04.1988 - 10.2001

Assistant Store Manager

Fays Drug Co.
10.1986 - 04.1988

BBA Accounting -

Niagara University
Carl Falk