Figma
Carl Goodman
Greensboro,NC
Summary
Driven and innovative UX Design student with a strong foundation in user-centered design, human-computer interaction, and psychology, currently pursuing a degree in Computer Graphics Technology with a concentration in UX Design and a minor in Psychology. Experienced in developing intuitive user interfaces through wireframing, prototyping, and high-fidelity mockups, with a focus on accessibility and responsive design. Adept at collaborating in cross-functional teams to deliver creative and impactful solutions, combining analytical research with compelling visual storytelling. Passionate about crafting seamless and engaging user experiences while leveraging knowledge of web and mobile design patterns to solve complex user challenges. Enthusiastic about applying design expertise to contribute to Amazon’s diverse and inclusive innovation-driven culture.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Penske Truck Leasing
04.2022 - Current
- Assisted customers with warm and professional attitude while providing exceptional customer service
- Delivered exceptional customer service to gas station patrons, consistently exceeding satisfaction benchmarks
- Maintained a safe and efficient fueling area by performing thorough vehicle inspections, including tire pressure checks and fluid level monitoring
- Implemented a meticulous vehicle cleaning routine, ensuring a presentable and well-maintained fleet.
Graphic Design Intern
Wrappers Delight
03.2022 - 05.2022
- Managed the design process from concept to completion, collaborating effectively with internal teams, such as marketing, to ensure project success
- Presented design concepts through clear and concise layouts, facilitating effective communication and obtaining project approvals.
- Maintained a strong focus on deadlines throughout the design process, ensuring projects were completed on time and within budget.
Delivery Carrier
Mad Stats Logistics
03.2020 - 03.2021
- Optimized delivery routes to consistently achieve a 100% on-time delivery rate, exceeding customer expectations within tight deadlines.
- Proactively identified and addressed delivery route challenges, ensuring customer satisfaction and maintaining a positive company image.
Lead Moving Coordinator
Latham Enterprises
01.2018 - 01.2021
- Led the moving coordination process, ensuring seamless client transitions through clear communication and meticulous inventory management.
- Consistently achieved a 100% on-time delivery rate, setting a high standard for the delivery team and ensuring exceptional customer service.
- Utilized strong interpersonal skills to mentor and support fellow drivers, fostering a collaborative work environment that prioritized on-time deliveries and exceeded customer expectations
Education
Bachelor of Science - Computer Graphics Technology
University Of North Carolina A&T
Greensboro, NC12-2025
Associate of Arts -
Guildford Technical Community College
12.2021
Skills
- Graphic Design
- User Experience
- HTML / CSS
- Web Design
- Animation
- Javascript
- Team Leadership
- Adobe Creative Cloud
- Teamwork and Collaboration
- Wireframing
- Prototyping
- Design thinking
Software
Adobe Illustrator
Visual Studio Code
Adobe Photoshop
Adobe XD
AutoCAD
Autodesk Fusion
Maya
Adobe After Effects
Unity
Timeline
Customer Service Representative
Penske Truck Leasing
04.2022 - Current
Graphic Design Intern
Wrappers Delight
03.2022 - 05.2022
Delivery Carrier
Mad Stats Logistics
03.2020 - 03.2021
Lead Moving Coordinator
Latham Enterprises
01.2018 - 01.2021
Associate of Arts -
Guildford Technical Community College
Bachelor of Science - Computer Graphics Technology
University Of North Carolina A&T
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