Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Darnell Evans

Duluth,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Penske Truck Leasing
10.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Manager

Uncle Maddios
Buford , GA
03.2015 - 10.2018
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Driver

Dealer Tire
05.2022 - 08.2024
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Driver

Amazon
09.2020 - 05.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Drove safely in various weather and road conditions to avoid accidents.

Grill Cook

Wendys
03.2013 - 11.2014
  • Distributed food to team members with efficiency in high-volume environment.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Cleaned and maintained kitchen equipment regularly.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

High School Diploma -

Bayside High School
Bayside, NY
06.2012

Skills

  • Clear communication
  • Conflict resolution
  • Staff development
  • Inventory management
  • Strategic planning
  • Shift scheduling
  • Goal setting
  • Budget control
  • Decision-making
  • Team leadership
  • Time management
  • Customer service

Timeline

Customer Service Representative

Penske Truck Leasing
10.2024 - Current

Driver

Dealer Tire
05.2022 - 08.2024

Driver

Amazon
09.2020 - 05.2022

Manager

Uncle Maddios
03.2015 - 10.2018

Grill Cook

Wendys
03.2013 - 11.2014

High School Diploma -

Bayside High School
Darnell Evans