Christopher Hiesel
Schenectady
Summary
Accomplished manager with a track record of successfully negotiating, preparing, and finalizing rental agreements. Known for meticulous attention to detail, strong organizational skills, and decisive decision-making abilities in the field. Skilled at fostering and strengthening productive relationships with owners, companies, and agency representatives. Eager to apply expertise in a challenging role with opportunities for long-term career growth and achievement.
Overview
10
10
years of professional experience
Work History
Assistant Rental Manager
Penske Truck Leasing
01.2025 - Current
- Placed sales calls and handled sales for incoming customer calls
- Implemented rental asset processes and cleanliness standards
- Collected and maintained careful records of rental payments and payment dates
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently
Branch Rental Manager
Penske Truck Leasing
06.2023 - 01.2025
- Implements strategies to optimize fleet operations and improve efficiency in transportation services
- Provides exceptional customer service by addressing inquiries and resolving issues promptly and professionally
- Executed sales and marketing initiatives to increase revenue for company
- Coordinated with sales teams and clients to manage inventory, adjust reservations, and handle logistics
- Resolved customer disputes to maintain positive relationships and increase customer base
- Helped train new staff on company policies, procedures and standards, boosting productivity
- Managed multiple tasks in high-volume environment
Assistant Rental Manager
Penske Truck Leasing
06.2022 - 06.2023
Sales and Operations Management Trainee
Penske Truck Leasing
11.2021 - 06.2022
Landscape Business Owner
C&C Landscaping
05.2015 - 01.2025
- Operations of heavy equipment
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
Commercial Driver / Retail Associate
AutoZone
01.2021 - 05.2021
- Provided excellent customer service by addressing inquiries and concerns promptly
- Navigated routes with precision and accuracy to optimize travel time
- Operated with safety and skill to avoid accidents and delays
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses
- Liaised with customers regarding packages and deliveries
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
Retail Associate
Advance Auto Parts
10.2018 - 05.2019
- Managed cash handling and transactions at the register to ensure accurate and efficient processing
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintained accurate inventory records and monitored stock levels to ensure availability of products
- Helped customers complete purchases, locate items, and join reward programs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Education
Bachelor of Science - Business Administration
State University of New York At Cobleskill
Cobleskill, New York05-2021
Skills
- Policy management expertise
- Transportation oversight
- Budget oversight
- Sales expertise
- Revenue acquisition
- Strong verbal and written communication
- Reservation management
Timeline
Assistant Rental Manager
Penske Truck Leasing
01.2025 - Current
Branch Rental Manager
Penske Truck Leasing
06.2023 - 01.2025
Assistant Rental Manager
Penske Truck Leasing
06.2022 - 06.2023
Sales and Operations Management Trainee
Penske Truck Leasing
11.2021 - 06.2022
Commercial Driver / Retail Associate
AutoZone
01.2021 - 05.2021
Retail Associate
Advance Auto Parts
10.2018 - 05.2019
Landscape Business Owner
C&C Landscaping
05.2015 - 01.2025
Bachelor of Science - Business Administration
State University of New York At Cobleskill
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