Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carl Johnson

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Disaster Recovery Specialist

Manpower1
09.2019 - 09.2023
  • Made and submitted reports detailing finding and any actions taken.
  • Provided continuous feedback to upper management regarding daily Disaster Recovery activities.
  • Worked to ensure compliance within the company policies and procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Performed other duties and responsibilities as assigned.

Customer Service Dispatcher

Collins & Sons
07.2016 - 08.2019
  • Answered incoming calls to assist customers with their delivery request.
  • Coordinated and scheduled deliveries.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Communicated with customers to provide delivery updates and resolution.
  • Monitored and tracked dispatch communication systems.

Supervisor - Construction Cleanup

Advance Labor
07.2012 - 07.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets for cleanups from building grounds or structures.
  • Delivered cleaning tasks according to job instructions and cleanliness standards.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Education

Electronics

Houston Community College
Houston, TX
06.2009

Skills

  • Self-Motivated
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Dependable and Responsible
  • Organization and Time Management
  • Problem-Solving

Certification

  • CDL License
  • Hazwoper License
  • OSHA 30
  • TWIC Card
  • Hazmat & Tankers Endorsement
  • Basic Plus Reciprocal Courses

Timeline

Disaster Recovery Specialist

Manpower1
09.2019 - 09.2023

Customer Service Dispatcher

Collins & Sons
07.2016 - 08.2019

Supervisor - Construction Cleanup

Advance Labor
07.2012 - 07.2016

Electronics

Houston Community College

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Carl Johnson