Carl Johnson
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disaster Recovery Specialist
Manpower1
09.2019 - 09.2023
- Made and submitted reports detailing finding and any actions taken.
- Provided continuous feedback to upper management regarding daily Disaster Recovery activities.
- Worked to ensure compliance within the company policies and procedures.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Performed other duties and responsibilities as assigned.
Customer Service Dispatcher
Collins & Sons
07.2016 - 08.2019
- Answered incoming calls to assist customers with their delivery request.
- Coordinated and scheduled deliveries.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Communicated with customers to provide delivery updates and resolution.
- Monitored and tracked dispatch communication systems.
Supervisor - Construction Cleanup
Advance Labor
07.2012 - 07.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets for cleanups from building grounds or structures.
- Delivered cleaning tasks according to job instructions and cleanliness standards.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
Electronics
Houston Community College
Houston, TX06.2009
Skills
- Self-Motivated
- Teamwork and Collaboration
- Multitasking Abilities
- Dependable and Responsible
- Organization and Time Management
- Problem-Solving
Certification
- CDL License
- Hazwoper License
- OSHA 30
- TWIC Card
- Hazmat & Tankers Endorsement
- Basic Plus Reciprocal Courses
Timeline
Disaster Recovery Specialist
Manpower1
09.2019 - 09.2023
Customer Service Dispatcher
Collins & Sons
07.2016 - 08.2019
Supervisor - Construction Cleanup
Advance Labor
07.2012 - 07.2016
Electronics
Houston Community College