Proven quick learner and guest service expert, I excelled at Braum's Ice Cream & Burger Restaurant by enhancing customer satisfaction through efficient service and maintaining high sanitation standards. Demonstrated exceptional hand-eye coordination and reliability, ensuring seamless operations even during peak hours. Achieved a significant improvement in service speed and quality, reflecting my commitment to excellence.
Overview
1
1
year of professional experience
Work History
Ice Cream Scooper/Cashier
Braum's Ice Cream & Burger Restaurant
03.2023 - 05.2024
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Provided exceptional customer care through active listening skills and addressing concerns promptly.
Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
Operated cash registers and processed payments accurately.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Carried out cash and card transactions quickly and thoughtfully.