Carl Malonzo
CA
Summary
Dedicated and results-oriented Technical Sales professional with a strong background in the technical aspects of products and a proven track record of exceeding sales targets. Seeking an opportunity to contribute my technical expertise, excellent customer service skills, and passion for exceeding customer expectations to a dynamic team in a fast-paced sales environment.
Overview
12
12
years of professional experience
Work History
TECHNICAL SALES
Heat and Control
01.2022 - Current
- Communicate and negotiate effectively with vendors
- Generate quotes (RFQ)
- Generate and process daily purchase orders, purchase requisitions , RMA's and special orders
- Experience with Bill of Materials and reviewing mechanical drawings
- Demonstrated ability to work collaboratively with sales teams and provide technical support
- Verify parts for replacements
- Monitor drop ships have been shipped and invoiced properly
- Provide proof of delivery, tracking, and freight
- Process special orders (made to order)
- Meet planned order deadlines.
PATIENT SERVICES REPRESENTATIVE
Sutter Health
12.2018 - 01.2022
- Experience with EPIC
- Support operations by coordinating schedules for providers and patients
- Verify insurance eligibility, benefits, and collect co-payments
- Operate multi-line telephones, register patients, interview patients and update demographics
- Balance cash drawers
- Fulfill any clerical duties as needed by clinical staff
- Collect patient signatures for consent of treatment and financial liability forms.
MAGNOLIA SALES REPRESENTATIVE
Best Buy Magnolia Design Center
11.2017 - 10.2018
- Provide outstanding customer service while exceeding daily, weekly, monthly sales goals
- Continue sales training and audio/video product training
- Cashiering
- Provide in-home consultations for customized lighting and audio video designs, prepare quotes and work orders, schedule installment of equipment and do follow-up appointments to assess quality and customer need.
RECONDITIONING CONSULTANT
Fletcher Jones Mercedes Benz
03.2012 - 11.2017
- Experience with SAP, Netsuite, and ADP
- Responsible for used car inventory and marketing (i.e., Pricing, cleanliness, customer delivery, and reconditioning)
- Generate quotes / Write work orders and pre-delivery inspections for customers and technicians
- Interpret vehicle drawings and bill of material to identify vehicle parts
- Calculated material, labor, and lead-time of parts.
Education
San Jose City college
01.2024
Skills
- Sourcing and Vendor Management
- ERP System (SAP, Netsuite, ADP)
- Microsoft Office (Word, Excel, Teams)
- Strong Mechanical Aptitude
- Strong Multi-tasking skills
- Proficient in utilizing CRM software and sales tools to streamline processes and improve efficiency
- Extensive technical knowledge of [industry-specific products or parts]
Timeline
TECHNICAL SALES
Heat and Control
01.2022 - Current
PATIENT SERVICES REPRESENTATIVE
Sutter Health
12.2018 - 01.2022
MAGNOLIA SALES REPRESENTATIVE
Best Buy Magnolia Design Center
11.2017 - 10.2018
RECONDITIONING CONSULTANT
Fletcher Jones Mercedes Benz
03.2012 - 11.2017
San Jose City college
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