Engineering
Carl Lee Nelson
Greenbrier,TN
Summary
Skilled, dedicated, and extremely focused Maintenance Technician with a proven attendance and track record at Holiday Inn Vanderbilt, showcasing experience in hospitality systems maintenance, leveraged troubleshooting and repair skills, with a safety-oriented mindset. Demonstrates a strong ability to resolve customer complaints efficiently, ensuring a high level of customer and employer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Service Technician
Walmart Tire Center
Springfield, TN
04.2023 - 11.2024
- Performed oil changes, lube jobs, and filter replacements on customer vehicles.
- Operated lifts and replaced worn or damaged tires according to manufacturer specifications.
- Balanced wheels using a computerized wheel balancer.
- Tracked work performance and inventory usage in company system.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Dispose of used tires, oil, and oil filters properly in accordance with local regulations.
- Trained and mentored new technicians.
Maintenance Technician
Hotelology LLC
Nashville, TN
07.2022 - 04.2023
- Performed daily maintenance and repair of all hotel guest rooms, public areas and back-of-house facilities.
- Provided preventative maintenance services on a regular basis.
- Documented all work performed in an accurate, and timely manner.
- Responded promptly to emergency requests from guests and staff members.
- Proactively conducted routine inspections of the hotel property.
- Ensured that all safety regulations were followed while performing maintenance duties.
- Coordinated with vendors for the delivery and installation of large items.
- Adhered to local building codes while performing any renovations or repairs.
- Maintained records of work orders completed on a daily basis.
- Utilized power tools such as saws, drills, or sanders.
- Followed all safety protocols when operating machinery or using hazardous materials.
- Performed light carpentry work, such as hanging pictures or fixing doors.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Implemented troubleshooting techniques to resolve issues.
- Adjusted devices or controlled instruments using hand tools, levels or straightedges.
Overnight Stocker
WALMART, Walmart
Springfield, Tennessee
02.2022 - 07.2022
- Restocked shelves according to plan-o-grams set up by management team.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Used proper case cutting techniques to cut and sort stock loads.
- Observed strict safety measures while stocking shelves.
Chief of Security/Maintenance Engineer
International Hotels Group/Holiday Inn Vanderbilt
Nashville, TN
12.2012 - 02.2021
- Conducted routine surveillance to ensure property safety.
- Monitored cameras, reported incidents, and responded to alarms or emergency situations.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Identified potential hazards and took appropriate actions in a timely manner.
- Facilitated crowd control during events by overseeing access areas.
- Examined incidents involving disturbances, theft, and vandalism.
- Provided assistance to law enforcement officers during investigations as necessary.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Communicated effectively with customers in order to provide an excellent customer service experience.
- Addressed customer complaints in a polite and professional manner.
- Apprehended and removed trespassers from facility grounds.
- Responded to alarms and investigated disturbances promptly and effectively.
- Enforced property rules and regulations to ensure a safe environment for all.
- Ensured compliance with safety regulations during all maintenance operations.
- Repaired malfunctioning components using hand tools, power tools, and other specialized equipment.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Cleaned air conditioning units to ensure proper functioning.
- Assisted with painting projects both inside and outside the facility.
- Cleared walkways of snow and ice during winter months.
- Performed daily maintenance and repair of all hotel guest rooms, public areas and back-of-house facilities.
- Provided preventative maintenance services on a regular basis.
- Assisted with the setup of meeting rooms and banquet functions as required.
- Conducted routine inspections of hotel property to identify potential problems before they occur.
- Resolved customer complaints in a timely manner by providing prompt service solutions.
- Maintained records of work orders completed on a daily basis.
Education
GED -
Dupont High School
Hermitage, TN01-1983
Skills
- Landscaping/Groundskeeping
- First-aid/CPR
- Carpentry/Flooring
- Plumbing and Plumbing Repair
- Hotel systems maintenance
- Commercial construction experience
- Drywalling
- Hand and power tools
- Safety-oriented mindset
- Residential construction
- Troubleshooting, analyzing, diagnosing, and repair skills
- Glazing
- Fabrication
Affiliations
- Personal Training
- Wood Work
- Engineering
Certification
- De-escalation Training Nashville, TN. 2014
- Academy of Personal Training Armed Security Nashville, TN. 2013 & 2017
- Pool Operator Certification Class C & Class E Memphis, TN. 2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Increased team productivity by training and mentoring new employees.
- Saved IHG money spent by maintaining HVAC, plumbing, and mechanical systems in top working order.
- Repeatedly commended for working in a safe, efficient, and accurate manner.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
401k matchCareer advancementHealthcare benefitsTeam Building / Company RetreatsStock Options / Equity / Profit SharingInterests
Personal training
Kayaking
Languages
English
Native language
Timeline
Certified Service Technician
Walmart Tire Center
04.2023 - 11.2024
Maintenance Technician
Hotelology LLC
07.2022 - 04.2023
Overnight Stocker
WALMART, Walmart
02.2022 - 07.2022
Chief of Security/Maintenance Engineer
International Hotels Group/Holiday Inn Vanderbilt
12.2012 - 02.2021
GED -
Dupont High School
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