Carl Singletary
Summerton,SC
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Diligent professional offering 20+ years of experience in aggressively promoting and selling Automotive parts products to achieve company quotas and expectations. Accommodating, welcoming and skilled in recommending merchandise based on individual requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Auto Parts Sales Representative
Jumper Auto Parts
Orangeburg, SC
02.2005 - 05.2024
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained records related to sales for store management.
Education
High School Diploma -
Cross High School
Orangeburg, SC06-1994
Skills
- Sales Development
- Customer Retention
- Sales closing
- Customer Service
- Customer Needs Assessment
- Promotional planning
- Product Merchandising
- Closing sales
- Exceeds sales goals
- Sales expertise
- Product Promotions
- Post-sales support
- Product and Service Sales
- Inside and outside sales
- Customer Relationship Building
- Upselling and Cross Selling
- Relationship Building
- Product merchandising and distribution
- Product and service knowledge
- Customer Relations
Affiliations
- Fishing
- Football
- Traveling
Accomplishments
- Lead counterman in Monthly Sales usually exceeded $50,000 monthly with average 36% GP
- Exceeded Sales goals regularly
- Numerous recognitions of in store merchandising skills
Certification
- Ford Parts Certified (Ford Star) 1999
- Ford Blue Oval certified - 1999
- Parts Counterman 24+ years
- Wix Filter certified
- Several certifications through multiple Companies/brands of automotive products
Timeline
Auto Parts Sales Representative
Jumper Auto Parts
02.2005 - 05.2024
High School Diploma -
Cross High School
Similar Profiles
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
DARCY BENNETTDARCY BENNETT
Delivery Driver at NAPA Auto Parts - Genuine PartsDelivery Driver at NAPA Auto Parts - Genuine Parts
Carter KellamCarter Kellam
Heavy Duty Equipment Technician at American Materials CompanyHeavy Duty Equipment Technician at American Materials Company
Tonya Dennis-SmytheTonya Dennis-Smythe
Secretary/Bookkeeper at Sumter School DistrictSecretary/Bookkeeper at Sumter School District