Desired Job Title
Pharmacy ManagerPharmacist Assistant ManagerStaff PharmacistWork Type
Full TimeLocation Preference
On-SiteLocation: Baton Rouge, LA
Open to relocation: No
Open To Work
Carl Thibodeaux
Baton Rouge,LA
Work Preference
Summary
Dedicated professional with a strong background in customer service and medication management. Committed to ensuring compliance and enhancing prescription accuracy to elevate the overall patient experience.
Overview
31
31
years of professional experience
Work History
Pharmacy Manager
CVS Health
Baton Rouge, Louisiana
12.2004 - 05.2026
- Managed daily pharmacy operations and ensured compliance with company policies.
- Supervised pharmacy staff and provided training on best practices and procedures.
- Coordinated medication inventory management to ensure optimal stock levels and prevent shortages.
- Resolved customer inquiries and complaints in a professional manner consistently.
- Collaborated with healthcare providers to optimize patient care services effectively.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Generated monthly reports on sales figures, inventory levels, and customer satisfaction to inform strategic decisions.
- Administered vaccines to enhance community health and protect patients from communicable diseases.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Analyzed prescribing trends to monitor compliance and prevent excessive usage.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.
Pharmacist Assistant Manager
WALMART, Walmart
Port Allen, Louisiana
09.1995 - 12.2004
- Assisted pharmacists in preparing and dispensing medications efficiently.
- Managed daily inventory of pharmaceutical supplies and products to ensure availability and prevent stockouts.
- Provided customer service by answering inquiries about medications and health products.
- Collaborated with pharmacy staff to streamline workflow and improve process efficiency.
- Completed additional pharmacy duties during staff absences and workload adjustments.
- Answered customer questions about prescribed and OTC medications.
- Communicated effectively with physicians' offices regarding refill requests or changes in medication orders.
- Provided customer service to patients by answering questions related to prescription medications and refills.
- Followed strict confidentiality protocols to protect customers' private medical information.
- Maintained accurate patient profiles by recording medication history and pertinent information to support safe medication dispensing.
Education
Bachelor of Science - Pharmacy
Northeast Louisiana University
Monroe, LA05-1978
Skills
- Medication management
- Prescription accuracy
- Vaccine administration
- Compliance auditing
- Supply chain management
- Customer relationship management
Accomplishments
- 2013 CVS Paragon District Pharmacist of the year for CVS 50th anniversary
Timeline
Pharmacy Manager
CVS Health
12.2004 - 05.2026
Pharmacist Assistant Manager
WALMART, Walmart
09.1995 - 12.2004
Bachelor of Science - Pharmacy
Northeast Louisiana University