Wendy Jackson
Raymond,SD
Summary
Resourceful Pharmacy Manager with expertise in leading pharmacy operations to enhance patient safety and achieve operational targets. Delivered high productivity and efficient task completion through effective management of support staff, inventory oversight, and patient engagement. Focused on medication therapy management, regulatory compliance, and fostering team collaboration to ensure exceptional patient care.
Overview
6
6
years of post-secondary education
20
20
years of professional experience
Work History
Pharmacy Manager
Walmart
Aberdeen, South Dakota
02.2025 - Current
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Managed pharmacy operations to ensure compliance with safety and regulatory standards.
- Supervised pharmacy staff to enhance teamwork and service delivery.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Implemented inventory management systems for efficient medication stocking.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Ensured that all prescription information was accurately entered into the computer system for billing purposes.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Administered vaccines to immunize patients against communicable diseases.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Pharmacy Manager
Walmart
Sioux Falls, South Dakota
05.2012 - 02.2025
- Managed pharmacy operations to ensure compliance with safety and regulatory standards.
- Supervised pharmacy staff to improve teamwork and service delivery outcomes.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Implemented inventory management systems to streamline medication stocking processes.
- Trained new employees on pharmacy protocols and customer service practices.
- Collaborated with healthcare providers to optimize patient medication needs.
- Administered vaccines to immunize patients against communicable diseases.
- Facilitated communication among pharmacists, physicians, and insurance companies for coordinated patient care. between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Communicated with patients with compassion while keeping medical information private.
Pharmacy Manager
Valumed LTC Pharmacy
Sioux City, Iowa
11.2006 - 05.2012
- Managed pharmacy operations to ensure compliance with safety and regulatory standards.
- Monitored prescription processing for accuracy and timeliness in fulfillment.
- Implemented inventory management systems for efficient medication stocking.
- Supervised pharmacy staff to enhance teamwork and service delivery.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Doctor of Pharmacy - Pharmaceutical Sciences
South Dakota State University
Brookings, SD 08.1995 - 05.2001
Skills
- Medication management
- Prescription verification
- Vaccination administration
- Drug utilization review
- Medication therapy management
- Regulatory compliance
- Inventory control
- Quality assurance
- Insurance billing
- Budget administration
- Patient counseling
- Patient education and counseling
- Wellness services
- Staff supervision
- Training and mentoring
- Personnel management
- On-call coordination
- Policy enforcement
- Effective communication
- Problem solving
- Customer service management
- Reliability
- Reliability
Timeline
Pharmacy Manager
Walmart
02.2025 - Current
Pharmacy Manager
Walmart
05.2012 - 02.2025
Pharmacy Manager
Valumed LTC Pharmacy
11.2006 - 05.2012
Doctor of Pharmacy - Pharmaceutical Sciences
South Dakota State University
08.1995 - 05.2001