Carl Wilkey
Philadelphia,PA
Summary
Reliable Tow Truck Operator with broad experience in towing and recovery services. Skilled in safely loading and unloading vehicles, performing minor roadside repairs and maintaining towing equipment. Strong communication skills complement technical knowledge and contribute to providing high-quality customer service. Previous roles have emphasized safety, efficiency, and a proactive approach to problem-solving. Effective at working in any weather condition or with any type of scenario to tow vehicles. Experienced with different types of vehicles. Current state license.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
Carvana
Delanco, NJ, NJ
06.2024 - Current
- Completed required training on tools and equipment for tow truck operations.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Performed routine maintenance on the tow truck, ensuring mechanical integrity and that fluid levels are full.
- Ensured accurate completion of all paperwork prior to vehicle transportation.
- Adhered to traffic laws, prioritizing safety for passengers and cargo during operations.
- Coordinated with dispatch personnel to enhance efficiency in routing calls.
- Navigated tight spaces to access vehicles safely.
- Provided reliable customer service while executing jobs safely and efficiently.
- Secured loads effectively to prevent shifting or damage during transport.
Lead Mover/Driver (26ft Box Truck) (Weekends)
JMS MOVING
Phila, PA
01.2020 - Current
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Received delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Utilized GPS and maps for efficient route planning.
- Delivered belongings on time and without driving violations.
Medical Equipment Transport, DME Technician
MAT'S PHARMACY
Croydon, PA
04.2023 - 06.2024
- Daily truck inspection
- Retrieve delivery manifests
- Route organization
- Deliver hospital beds, oxygen machines, mobility scooters, seat lift chairs, and medication
- Prioritization between orders based on urgency and distance
- Responded promptly to emergency situations involving personnel. (24/7 ON CALL)
- Unpack hospital beds and lift chairs marked for delivery
- Load and secure items on truck in stop order
- Insure all parts of the bed are accounted for motor, mattress, headboard, etc
- Call all customers with a window of time to expect delivery
- Teach patients how to use their new equipment
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Delivery Driver (Transit 250)
AMAZON
Levittown, PA
01.2023 - 03.2023
- Retrieve keys from driver coordinator
- Daily vehicle inspection
- Load van in order of stops via smartphone
- Deliver up to 190 stops in quick succession
- Professional customer interactions
Autoparts Transport (Transit 350 XLT)
B&I AUTO SUPPLY
Ft Washington, PA
04.2022 - 01.2023
- Retrieved parts based on part numbers for accurate fulfillment.
- Organized logistics for smooth delivery of parts.
- Drove vehicles loaded with drums or tall palettes safely.
- Maintained safe driving practices on highways and residential areas.
- Managed time effectively to ensure timely deliveries.
- Operated vehicles for six or more hours daily.
- Documented delivered items and obtained signatures for proof of delivery.
- Collected payments in cash or check, ensuring accuracy.
Delivery Driver
Camilla's Pizzeria
Bensalem, PA
01.2020 - 03.2022
- Prioritized orders based on placement time and delivery distance.
- Ensured safe transport of food items from restaurant to customer in a timely manner.
- Facilitated pick-up and drop-off of food items to correct recipients.
- Communicated with kitchen staff to verify order accuracy and prioritize preparation.
- Provided friendly customer service by greeting guests and assisting busy cashiers.
- Stocked boxes and beverages in designated areas for efficient access.
- Collected payments from customers and returned change to restaurant accurately.
Valet, Manager, Lot Supervisor
PLATINUM PARKING
Phila, PA
10.2015 - 08.2020
- Greeted guests upon arrival and opened vehicle doors to enhance customer experience.
- Collected parking fees, providing change when necessary to ensure accurate transactions.
- Recorded pre-existing damage on vehicles to maintain thorough documentation.
- Safely delivered vehicles to parking lot while adhering to safety protocols.
- Secured keys in designated area to prevent loss and ensure accessibility.
- Managed parking lot operations, ensuring all vehicles were secured until return.
- Returned vehicles promptly to guests, prioritizing safety and efficiency.
- Directed guests to correct venue while overseeing a team of 3 to 15 valets.
Facilities Technician (Seasonal) (Box Truck 17ft)
AMERICAN HERITAGE CREDIT UNION
Phila, PA
08.2018 - 02.2019
- Decorate American Heritage Campus for Christmas: e.g., hang wreaths in windows, hang string lights on trees indoor and outdoor
- Ensure all office building electronics and lights work properly
- Complete any assigned tasks e.g., checking inventory, ensuring all string light bulbs are in working order
- Transport assemblies by box truck or minivan
- Build assemblies pertaining to wood and metal work
- Relocated materials by hand to designated locations
- Work with others to build oversized assemblies
Education
OSHA 10 -
ORLEANS TECHNICAL COLLEGE
Philadelphia, PAHighschool Diploma -
NEW FOUNDATIONS CHARTER HIGH SCHOOL
Philadelphia, PASkills
- Vehicle maintenance and repair
- Manual transmission operation
- Soldering expertise
- Computer assembly
- Emergency response preparedness
- Load securing techniques
- Route planning and optimization
- Dispatch coordination skills
- Flatbed operation experience
- Hydraulic system knowledge
- Vehicle recovery strategies
- Mechanical tool proficiency
Certification
DOT Medical Card
DRIVING HOURS
Estimated 3,360 Hours Driven
Timeline
Tow Truck Operator
Carvana
06.2024 - Current
Medical Equipment Transport, DME Technician
MAT'S PHARMACY
04.2023 - 06.2024
Delivery Driver (Transit 250)
AMAZON
01.2023 - 03.2023
Autoparts Transport (Transit 350 XLT)
B&I AUTO SUPPLY
04.2022 - 01.2023
Lead Mover/Driver (26ft Box Truck) (Weekends)
JMS MOVING
01.2020 - Current
Delivery Driver
Camilla's Pizzeria
01.2020 - 03.2022
Facilities Technician (Seasonal) (Box Truck 17ft)
AMERICAN HERITAGE CREDIT UNION
08.2018 - 02.2019
Valet, Manager, Lot Supervisor
PLATINUM PARKING
10.2015 - 08.2020
OSHA 10 -
ORLEANS TECHNICAL COLLEGE
Highschool Diploma -
NEW FOUNDATIONS CHARTER HIGH SCHOOL
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