Carl Wingfield
Nashua,NH
Summary
Experienced project manager with over 15 years of delivering progressively complex IT and network infrastructure projects and programs and 25 plus years in various telecommunications positions. Program Manager responsible for realizing assigned corporate strategies and overall team success in delivery, development, design, configuration and implementation of global IT projects from inception to operations. Project management tools utilized in successful delivery of projects and programs have included, authoring of Project charters, SOWs, Project Management Plans, Communication Matrix, Stakeholder Management, Staffing Management, Kick-off meetings, internal and external, Risk Management, Issues Management, closure and lessons learn. Owner of full life cycle responsibilities for large scale international voice projects and infrastructure projects.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Property Manager
Invictus Properties Ltd
02.2015 - Current
- Consultation on new property purchase’s, maintenance and vendor management of existing properties.
Program Manager
Orange Business Services
01.2012 - 01.2015
- Development of global voice deployment roadmap covering EMEA, APA, NAM/LAM.
- Author standardization in procedures and process for global voice migrations, testing, handovers.
- Research and author business plans, cost and impact and risk analysis of new voice services.
- Responsibility for maintaining Telecoms CAPEX and reducing OPEX.
- Utilization of formal project management methodologies, PMI, Synergy, ITIL.
- Document and communicate project plans, status, risks, contingencies, and issues to stakeholders.
- Manage project in accordance with PMI and PMO standards, maintaining quality, budget, and time.
- Develop MS Sharepoint database for Project team collaboration and document archiving.
- Facilitate efficiency and operations of globally dispersed multicultural, cross-functional teams.
- Consultation and training for project managers and Telecom line managers.
- Manage 3rd party vendors and preferred suppliers.
Technical Project Manager
Orange Business Services
01.2005 - 01.2012
- Analyze pre-sales requests for customer proposals (RFP).
- Respond to customer statement of requirements (SOR).
- Author of SOW and Project Charter.
- Responsibility for the project pricing and resourcing of project staff.
- Identify key stakeholders and author according communications plans.
- Chair meetings with mid-level and high lever manager and customer counter parts.
- Lead global network audit for voice compliancy.
- Responsible successful migration, upgrade, and IPT transition for 16000 end users.
- Responsible for the sizing, pricing and ordering of Cisco Voice and collaboration products.
- Responsible for the enterprise-wide integration and delivery of BYOD services.
- Owner of negotiations for SMMP SMS breakout gateway services in North America.
- Involved in complex network transition from IPV4 to IPV6.
- Manage delivery of Global Hosted services in combat areas.
- Responsible for successful analysis and execution of Get Well Plan resulting in high KPIs.
- Author and execute project plans in accordance with PMO and PMI standard.
Customer Project Manager
Orange Business Services
04.2001 - 01.2005
- Responsible for the successful delivery of infrastructure, data and voice services.
- Customer status and utilization, KPI reporting.
- Overall customer satisfaction.
Project Manager
Stonehenge Telecom EMEA BV
01.2000 - 03.2001
- Drive installation and activation of Global PoPs in Europe, APA, and NAM.
- Commissioning of company’s first global backbone network, including SS7 interconnects.
- Introduced network security concepts and designs.
- Vendor management and purchasing.
Manager Networks and Telecommunications
NRG Benelux BV
02.1998 - 08.1999
- Responsible for calamity planning, requirements and contracts, execution and testing.
- Manage Voice infrastructure based on Ericsson MD110 PBXs supporting three call centers.
- Manage Data infrastructure based on Token Ring and Ethernet.
- Manage network upgrades, expansions and site relocations.
- Perform call center moves/adds/changes hunt groups, voice response systems, mail systems.
- Vendor selection and testing of departmental network and analysis software.
Firewall Development
Atos/Origin Philips
08.1996 - 02.1998
- Responsible for the release and introduction of Firewalls into Global Network Management.
- Development operational procedures and firewall training for the GNOC managers.
- Responsible for reporting design and operational issues to the development team.
- Management of corporate DNS.
Network Management Operations
British Telecom Worldwide
01.1995 - 04.1996
- Responsible for the transfer of Network Operations procedures from Paris to Amsterdam.
- Provide second level support for global voice networks based on Stratacom IPX and IDNX switches.
- Responsible for configuring Ascend video conferencing.
Quality Control Engineer
ASML
07.1994 - 01.1995
- Initial inspection and first time startup of DUV wafer steppers.
- Calibration of NEHI lasers used in silicon etching process.
- Trouble shooting of logic, lasers, electronic, electrical and robotic subsystems.
Electronics Engineer
United States Postal Service
09.1984 - 07.1993
- Responsible maintenance and analysis of advance digital mail processing equipment.
- Operator of Digital Micro VAX 11.
Logistics 64C
United States Army
01.1980 - 01.1984
- Responsible for the transportation of military goods throughout Northern Europe.
Education
AS - Electronics Engineering Technology
Heald Institute of Technology
01.1989
Skills
- Project Management
- Presales
- Post sales
- New services developments
- Leading IT teams
- Influencing IT teams
- Network engineering
- Large complex projects
- End to end ownership
- Global greenfield installations
- Global brownfield installations
- Managing globally distributed teams
- Facilitating cross functional teams
- Project budgeting
- Cisco products
- Cisco Collaboration suite
- CUCM
- Microsoft Office
- MS Project
- Visio
- Sharepoint
- Cisco ISR
- Switches
- CUBE
- H323
- MGCP
- Routing protocols
- Network infrastructures
- LAN
- WAN
- MAN
- VLANs
- MPLS
- ISDN
- PRI
- FIBER
- Metro Ethernet
Websites
Accomplishments
- Oversaw multiple residential family properties totaling over 20 individual units; personally owned.
- Certificates:
PMP #128356 Certified 20 Aug 2008 11 Jun 2018
VISIONARY Program management methodology
SYNERGY Project management methodology
ITIL Practitioner
CCVP #CSCO11283786 Certified Dec 17, 2007 Sep 17, 2017
CCNA Routing and Switching Certified Sep 27, 2007 Sep 17, 2017
Express Collaboration Systems Engineer Representative v2 Certified Sep 17, 2014 Sep 17, 2017
Certification
- PMP, #128356, 08/20/08, 06/11/18
- VISIONARY Program management methodology
- SYNERGY Project management methodology
- ITIL Practitioner
- CCVP, #CSCO11283786, 12/17/07, 09/17/17
- CCNA Routing and Switching, 09/27/07, 09/17/17
- Express Collaboration Systems Engineer Representative v2, 09/17/14, 09/17/17
Languages
Dutch
Limited Working
Interests
- Coding and Programming
Timeline
Property Manager
Invictus Properties Ltd
02.2015 - Current
Program Manager
Orange Business Services
01.2012 - 01.2015
Technical Project Manager
Orange Business Services
01.2005 - 01.2012
Customer Project Manager
Orange Business Services
04.2001 - 01.2005
Project Manager
Stonehenge Telecom EMEA BV
01.2000 - 03.2001
Manager Networks and Telecommunications
NRG Benelux BV
02.1998 - 08.1999
Firewall Development
Atos/Origin Philips
08.1996 - 02.1998
Network Management Operations
British Telecom Worldwide
01.1995 - 04.1996
Quality Control Engineer
ASML
07.1994 - 01.1995
Electronics Engineer
United States Postal Service
09.1984 - 07.1993
Logistics 64C
United States Army
01.1980 - 01.1984
AS - Electronics Engineering Technology
Heald Institute of Technology
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