Carl Zheng
Huntingdon Valley,PA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising for an year. Still currently employed.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
ABC Urgent Care
09.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Invoiced patients accurately in line with charging guidelines.
- Printed prescription requests and queries in compliance with practice protocol.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Education
No Degree - Criminal Justice
Penn State Abington
Woodland, PA06.2027
Skills
- Records Management
- Mail Management
- Payment Collection
- Medical Billing
- Customer Service
- Teamwork
- Adaptability
- Appointment Setting
- Outpatient Care
- Patient Scheduling
Languages
Chinese (Mandarin)
Full Professional
Timeline
Medical Receptionist
ABC Urgent Care
09.2022 - Current
No Degree - Criminal Justice
Penn State Abington
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