Carla Bragg
Princeton,WV
Summary
Professional with strong background in ensuring accuracy, and maintaining high standards. Skilled in managing multiple tasks, analyzing data, and improving processes to achieve results. Known for effective team collaboration, adaptability, and reliability. Proficient in project management, communication, and problem-solving, with focus on delivering impactful outcomes.
Overview
10
10
years of professional experience
Work History
Children and Families Service Review Coordinator
West Virginia Department of Social Services
03.2024 - Current
- Evaluated the performance of team members regularly, providing constructive feedback for improvement opportunities as needed.
- Acted as a subject matter expert in review coordination, providing guidance and support to colleagues both within the team and across the organization.
- Established strong relationships with both internal and external stakeholders, fostering a collaborative work environment conducive to problem-solving and innovation.
- Collaborated with cross-functional teams to ensure seamless integration of review processes into overall project timelines.
- Contributed to continuous quality improvement initiatives aimed at enhancing overall operational efficiency within the organization.
- Improved team collaboration through regular meetings, clear expectations, and constructive feedback sessions.
- Leveraged strong organizational skills to manage competing priorities effectively without compromising on quality or timeliness.
Health and Human Resource Review Specialist
West Virginia Department of Human Services
09.2023 - 03.2024
- Successfully managed multiple competing priorities, balancing workload and ensuring consistent delivery of high-quality reviews.
- Conducted thorough evaluations for better compliance and risk mitigation.
- Managed a high volume of reviews within tight deadlines, ensuring timely completion.
- Reviewed high-priority cases with heightened attention to detail, mitigating potential risks associated with non-compliance issues.
Child Protective Services Supervisor
West Virginia Department Of Health And Human Resources
03.2019 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Child Protective Services Social Worker
West Virginia Department Of Health And Human Resources
12.2014 - 03.2019
- Developed personalized service plans to support families in reaching their goals and achieving stability.
- Advocated for the best interests of children during court hearings and collaborated with legal representatives on case matters.
- Prevented unnecessary out-of-home placements by implementing preventative measures and connecting families with community resources.
- Participated in community outreach events to raise awareness about child abuse prevention strategies.
- Conducted home visits to assess living conditions, family dynamics, and safety concerns for children in care.
Education
Master of Social Work
Concord University
Athens, WV07-2018
Skills
- Task delegation
- Meeting facilitation
- Strategic growth management
- Teamwork
Timeline
Children and Families Service Review Coordinator
West Virginia Department of Social Services
03.2024 - Current
Health and Human Resource Review Specialist
West Virginia Department of Human Services
09.2023 - 03.2024
Child Protective Services Supervisor
West Virginia Department Of Health And Human Resources
03.2019 - 09.2023
Child Protective Services Social Worker
West Virginia Department Of Health And Human Resources
12.2014 - 03.2019
Master of Social Work
Concord University
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