Carla Brinson
Jacksonville,FL
Summary
Dynamic professional with a proven track record at Wendy’s, enhancing customer satisfaction and driving sales through effective upselling. Skilled in complaint handling and data entry, demonstrating a strong work ethic and goal-oriented approach. Excelled in fostering employee relations and improving operational efficiency, contributing significantly to company profitability.
Overview
3
3
years of professional experience
Work History
CSA
Family Dollar
11.2024 - Current
Enchaned customer satisfaction by promptly
Addressing inquiries and resolving issues.
Assist with inventory management increase
Sales through effective recommendations and upselling
General Manager
Wendy’s
02.2022 - 02.2025
Customer service
Solving customers related problems
Employees relations
Truck orders
Scheduling
Trouble shooting
Development /profitable to the
Company
Shift Manager
Kyrstals
02.2022 - 10.2022
Customer relation’s issues
Employees relations Truck
Scheduling
Handling problems and de escalate situations
Education
High School Diploma -
William M Raines
Jacksonville, FLSkills
- Goal oriented
- Strong work ethic
- Patience and tolerance
- Up-selling and Cross-selling
- Complaint handling
- Data entry
Timeline
CSA
Family Dollar
11.2024 - Current
General Manager
Wendy’s
02.2022 - 02.2025
Shift Manager
Kyrstals
02.2022 - 10.2022
High School Diploma -
William M Raines
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