Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carla Brown

Williamsburg,OH

Summary

Results-driven Store Manager experienced in visual merchandising and sales strategies. Increased profitability and customer satisfaction through effective staff training and enhanced customer service. Developed collaborative work environments that maximized store performance and engaged customers.

Overview

15
15
years of professional experience

Work History

Store Manager

Carters Oshkosh
Crestview Hills, KY
06.2024 - Current
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and supervised staff to enhance customer service skills.
  • Implemented visual merchandising strategies to attract customers effectively.
  • Conducted regular staff meetings to promote communication and review company metrics
  • Developed strategies to maximize sales and profitability.

Assistant Store Manager

Old Navy, Gap
Cincinnati, Ohio
03.2023 - 06.2024
  • Handled customer service issues, ensuring customer satisfaction and loyalty.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Facilitated communication between store staff and upper management, ensuring alignment with company goals.

Assistant Store Manager

Bath & Body Works
Cincinnati, Ohio
03.2011 - 05.2015
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associate of Arts - Interior Design

Antonelli
Cincinnati, OH
05-2004

Skills

  • Visual merchandising
  • Sales strategies
  • Staff training
  • Effective communication
  • Team leadership
  • Conflict resolution
  • Time management
  • Problem solving
  • Recruiting and hiring
  • Loss prevention procedures
  • Work Planning and Prioritization
  • Friendly and positive

Accomplishments

  • Highest % to plan performance in the district for 2025
  • Highest conversion performance in district for 2025
  • Top performance in the company. Ranking #69 out of 758 stores in 2025

Timeline

Store Manager

Carters Oshkosh
06.2024 - Current

Assistant Store Manager

Old Navy, Gap
03.2023 - 06.2024

Assistant Store Manager

Bath & Body Works
03.2011 - 05.2015

Associate of Arts - Interior Design

Antonelli
Carla Brown