Carla Carpenter
Redmond,OR
Summary
A BSW student at Portland State University with a background in psychology and pre-med biology is passionate about advocating for equitable support systems, particularly for families of special needs children. Their diverse medical experience has given them firsthand insight into healthcare inequities.
Overview
9
9
years of professional experience
Work History
Sales Associate
Pretty Moments Lingerie
2019.05 - 2020.03
- Mastectomy/prosthesis fitting
- Inventory
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Develop strong rapport with customers and created positive impression of business.
- Maximize profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Engag with customers to build rapport and loyalty.
- Solve customer challenges by offering relevant products and services.
- Develop new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Engage in friendly conversation with customer to better uncover individual needs.
Teaching Assistant
City Of Albany-Maple Lawn School
2017.01 - 2019.05
- Assist preschool instructor with program activities
- Enhance student reading, writing, and social skills
- Cleaning, running errands, preparing daily activities
- Supported planning and preparation for culturally-diverse class sessions.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Supported classroom maintenance and upkeep, organizing books and materials.
Customer Service/Billing Specialist
Second Wind Sleep Medical Equipment
2011.09 - 2013.03
- Greet patients, accounts receivable
- Schedule appointments
- Acquire pre-authorizations for patient eligibility, benefits,and compliance
- Research and reconcile patient accounts
- Knowledge of ICD-10/CPT billing codes, HIPPA compliance
- Assist with billing inquiries and provide timely responses to enhance customer satisfaction.
Education
Bachelor of Science - Social Work
Portland State University
Portland, Oregon06.2024
Associate of Science - Psychology
Central Oregon Com
Bend, OR06.2022
Skills
- Goal-Oriented
- Self Motivation
- Trauma Informed
- Compassionate
- Analytical /Critical Thinking
- Effective Communication
- Active Listener
- Curious life long learner
Timeline
Sales Associate
Pretty Moments Lingerie
2019.05 - 2020.03
Teaching Assistant
City Of Albany-Maple Lawn School
2017.01 - 2019.05
Customer Service/Billing Specialist
Second Wind Sleep Medical Equipment
2011.09 - 2013.03
Bachelor of Science - Social Work
Portland State University
Associate of Science - Psychology
Central Oregon Com
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