Carla Cervantes
Irving
Summary
Customer-focused, bilingual professional with two years of customer service experience. Strong team player known for effective communication and creating positive customer experiences. Demonstrates a clear understanding of accurate cash handling and efficient transaction processes. Committed to fostering a welcoming environment and ensuring high levels of customer satisfaction.
Overview
2
2
years of professional experience
Work History
Scanner
Joevsmartshop
09.2025 - Current
- Provided friendly and efficient customer service in a fast-paced environment
- Handled transactions accurately and responsibly
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated self-checkout machines, ensuring accurate scanning and payment processing.
Cashier
Fiesta Mart LLC
02.2024 - 09.2025
- Ensured a friendly and helpful environment to assist customers with their needs.
- Developed strong communication and multitasking skills.
- Collaborated with team members to facilitate workflow during peak hours.
- Built relationships with customers to encourage repeat business.
- Committed to flexible work hours and extra shifts to support business demands.
Education
High School Diploma -
Irving High School
Irving, TX06-2025
Skills
- Bilingual: Fluent in English and Spanish
- Teamwork & Collaboration
- Multitasking in Fast-Paced Settings
- Professional and Friendly attitude
- Patience and empathy
Languages
Spanish
Native or Bilingual
Timeline
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Joevsmartshop
09.2025 - Current
Cashier
Fiesta Mart LLC
02.2024 - 09.2025
High School Diploma -
Irving High School