Carla Chishimba
Pittsburgh
Summary
Results-driven Director of Post Acute Partnerships with expertise in leading initiatives that enhance patient care standards and operational efficiency. Skilled in problem-solving and building cross-functional relationships to drive positive change in healthcare settings.
Overview
26
26
years of professional experience
Work History
Admissions and Marketing Liaison
PACS
Pittsburgh, Pa
05.2025 - 02.2026
- Collaborated with healthcare teams to coordinate patient care and streamline communication processes.
- Engaged with multidisciplinary teams to identify barriers to care and implement solutions effectively.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
- Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
Director of Post Acute Partnerships
Genesis HealthCare
Pittsburgh, PA
01.2023 - 02.2026
- Led strategic initiatives to enhance patient care standards and operational efficiency.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Facilitated communication between healthcare providers and patients to streamline care coordination.
- Streamlined the referral process for smoother patient transitions into post-acute care settings through meticulous documentation and timely communication.
Clinical Liaison
HCR ManorCare
Pittsburgh, PA
07.2000 - 01.2023
- Facilitated communication between patients, families, and healthcare teams to ensure coordinated care.
- Developed and implemented effective discharge planning processes to enhance patient transitions.
- Conducted comprehensive assessments of patient needs to tailor individualized care plans.
- Collaborated with interdisciplinary teams to optimize patient outcomes and service delivery.
- Maintained compliance with all federal/state regulations governing skilled nursing and rehabilitation services, ensuring high-quality service delivery for all patients.
- Provided straightforward explanations to enhance client and family comprehension of skilled nursing and post-acute services.
Education
Associate of Arts - Education
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
Hempfield High School
Hempfield, Pa06-1990
Skills
- Patient and family advocate
- Teamwork and collaboration
- Cross-functional coordination
- Problem-solving
- Time management
- Punctual and hardworking
- Excellent communication
- Multitasking Abilities
- Caring and empathetic
- Effective team engagement
- Clinical assessment
Timeline
Admissions and Marketing Liaison
PACS
05.2025 - 02.2026
Director of Post Acute Partnerships
Genesis HealthCare
01.2023 - 02.2026
Clinical Liaison
HCR ManorCare
07.2000 - 01.2023
Associate of Arts - Education
Edinboro University of Pennsylvania
High School Diploma -
Hempfield High School