Carla Cole
HCA Houston Healthcare-Kingwood
Porter,TX
29
years of professional experience
Dynamic and detail-oriented professional with extensive experience as an Operating Room Secretary at HCA Houston Healthcare-Kingwood. Proven track record in optimizing scheduling processes and enhancing inter-office communications. Skilled in maintaining HIPAA compliance while delivering exceptional customer service, ensuring efficient operations and improved patient care outcomes.
Work History
Operating Room Secretary
1 Year 7 Months- Managed incoming calls and scheduled appointments for medical staff and patients.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between departments to streamline workflow and enhance service delivery.
- Assisted in the preparation of reports and documentation for departmental meetings.
Operarating Room Department Secretary
25 Years 9 Months- Coordinated departmental schedules and meetings, ensuring efficient time management.
- Managed incoming communications, prioritizing urgent matters for timely resolution.
- Assisted in maintaining accurate records and documentation for compliance purposes.
- Developed and implemented filing systems to enhance document retrieval efficiency.
Operating Room Scheduler
1 Year 1 Month- Scheduled surgeries and procedures using electronic health record systems to optimize operating room utilization.
- Coordinated with surgical teams to confirm availability of staff and resources for upcoming operations.
- Managed patient appointments and communicated changes effectively to ensure smooth workflow in the operating room.
- Verified insurance information and obtained pre-authorizations to minimize delays in scheduling processes.
Offìce Secretary
7 Months- Managed daily office operations, ensuring smooth workflow and efficient communication.
- Assisted in scheduling appointments and coordinating office meetings for staff and clients.
- Maintained organized filing systems, facilitating quick retrieval of documents and information.
- Processed incoming correspondence, prioritizing tasks for timely responses and action.
Education
High School Diploma
Skills
Customer service
Verbal and written communication
Organization
Payroll processing
Keyboarding skills
HIPAA guideline compliance
Inter-office communications
Confidentiality
Timeline
Operarating Room Department Secretary
HCA Houston Healthcare-Kingwood
09.2000 - 06.2026Read More
Operating Room Scheduler
The Methodist Hospital
08.1999 - 09.2000Read More
Offìce Secretary
PT Office
01.1999 - 08.1999Read More
Operating Room Secretary
Cleveland Medical Center Hospital
06.1997 - 01.1999Read More
Tarkington High School
High School Diploma
Read More