Carla Dicovskiy
Fort Lee,District Of Columbia
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess
Proper 21
11.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Hostess
One Willow
05.2022 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Biology
George Washington University, The
Washington, DC05.2024
Skills
- Dining Crew Workflow Optimization
- To-Go Order Preparation
- Interactive Communication Skills
- Table Bussing
- Cleaning Bathrooms
- Dietary Restrictions
- Check Payment Processing
- Patron Experiences
- Regulatory Compliance
- Glassware Polishing
- Transactions and Cash Handling
Timeline
Hostess
Proper 21
11.2022 - 06.2023
Hostess
One Willow
05.2022 - 07.2022
Bachelor of Science - Biology
George Washington University, The
Similar Profiles
Myka Short-MirzayiMyka Short-Mirzayi
Crew Member at Proper JobCrew Member at Proper Job
Daniel PollittDaniel Pollitt
Quality assurance supervisor at Proper TastyQuality assurance supervisor at Proper Tasty
William RottmanWilliam Rottman
Financial Analyst at Kor Group / Proper HospitalityFinancial Analyst at Kor Group / Proper Hospitality
Amy LonguaAmy Longua
IT specialist at George Washington UniversityIT specialist at George Washington University
Nicole MaldonadoNicole Maldonado
Customer Experience Supervisor at Jet AviationCustomer Experience Supervisor at Jet Aviation