Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Receptionist

Carla Dye

Fort Worth

Summary

Experienced in managing day-to-day operations with a focus on compliance and customer satisfaction. Resolved conflicts among team members through effective mediation, contributing to a collaborative work environment. Developed operational strategies that enhanced productivity and streamlined processes. Conducted performance reviews to identify areas for improvement, ensuring alignment with organizational goals.

Overview

24
24
years of professional experience

Work History

Manager of Operations

Lawn and Garden Warehouse
Fort Worth
03.2022 - Current
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

Assistant Manager

Central Market HEB
Fort Worth
09.2001 - 11.2020
  • Resolved conflicts between team members in an effective manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Education

Master of Arts - English Literature

The University of Texas At Arlington
Arlington, TX
12-2013

Bachelor of Arts - Spanish Language And Literature

The University of Texas At Arlington
Arlington, TX
05-2011

Bachelor of Arts - English Literature

The University of Texas At Arlington
Arlington, TX
05-2008

Skills

  • Regulatory compliance
  • Financial analysis
  • Project management
  • Data reporting

Languages

Spanish
Professional

Accomplishments

Graduated Spanish Summa cum laude.

Made several international presentations while in Graduate school.

Affiliations

My hobbies include running, playing the piano, gardening and reading.

Timeline

Manager of Operations

Lawn and Garden Warehouse
03.2022 - Current

Assistant Manager

Central Market HEB
09.2001 - 11.2020

Master of Arts - English Literature

The University of Texas At Arlington

Bachelor of Arts - Spanish Language And Literature

The University of Texas At Arlington

Bachelor of Arts - English Literature

The University of Texas At Arlington