CARLA EVANS
Jackson,MS
Summary
Team-oriented Operations Support Specialist with 19 years of experience, delivering operational analysis and technical and administrative supportProactive self-starter excels at a wide range of operational support.t. Dedicated to solving problems and meeting both complicated and mundane business needs with creative and team-oriented drive.
Overview
27
27
years of professional experience
Work History
Operations Support
Tennessee Commercial Warehouse
Pearl, MS
10.2006 - Current
- Scanning
- Clearing daily exceptions reports
- Billing
- Yard Report
- Building loads in SmarTerm and Barista
- Disputing DCLI invoices
- Rail billing empty and loaded and empty containers
- Setting ports appointments for drivers
- Payroll
- Assisting customers, drivers and other TCW terminals where needed
Field Representative
United States Census Bureau
Jackson, MS
09.2020 - 12.2020
- Conducting surveys and interviews with field participants to gather data.
Student, Coder
Central Mississippi Medical Center
Jackson, MS
02.2011 - 03.2011
Shipping Clerk
Minact Yates
Canton, MS
04.2003 - 10.2006
Data Entry Clerk
Azima Health Services
Ridgeland, MS
10.2001 - 03.2003
- Correctly coding outpatient and inpatient accounts.
- Querying physicians for incomplete or unclear patient information.
- Preparing outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Generating and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Coordinating with customers on delivery dates and times in order to meet customer requirements.
- Ensuring that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Managing hazardous material transportation following applicable regulations set forth by local authorities.
- Entering patient demographics, diagnosis and procedure codes for proper billing.
Biller
The University of Mississippi Medical Center
Jackson, MS
07.1998 - 09.2001
- Updating and submitting bad debt accounts for billing.
- Correcting patient information for billing and error reports.
Education
Associate of Applied Science - Health Information Technology
Hinds Community College
Jackson, MS07.2011
High School Diploma -
Canton High School
Canton, MS06.1990
Certificate - Business Computer Applications
Canton Vocational Technical Center
Canton, MS06.1990
Skills
- Billing practices
- Exception reporting
- Scheduling appointments
- Yard management
- Invoice dispute resolution
- Customer support
Timeline
Field Representative
United States Census Bureau
09.2020 - 12.2020
Student, Coder
Central Mississippi Medical Center
02.2011 - 03.2011
Operations Support
Tennessee Commercial Warehouse
10.2006 - Current
Shipping Clerk
Minact Yates
04.2003 - 10.2006
Data Entry Clerk
Azima Health Services
10.2001 - 03.2003
Biller
The University of Mississippi Medical Center
07.1998 - 09.2001
Associate of Applied Science - Health Information Technology
Hinds Community College
High School Diploma -
Canton High School
Certificate - Business Computer Applications
Canton Vocational Technical Center