Answer customers' questions regarding products, prices, and availability. Set up new accounts. Create orders and bill deliveries. Field incoming calls to resolve issues
Customer Service Representative
Qrate
07.2022 - 12.2023
Answered incoming calls for orders or questions. Moved to Tier II to handle escalation calls and resolve issues.
In Home Daycare Provider
Self Employed Services
01.2006 - 07.2022
Owned an in Home daycare
Office Manager
Roger Isla M.D.
09.1998 - 01.2006
Managed a small physician office
Education
Bachelor Of Administrative Studies - Business Administration And Management
Wheeling Jesuit College
Wheeling, WV
Associate Of Applied Business - Accounting
Belmont Technical College
Saint Clairsville, OH
Timeline
Inside Sales Representative
Matheson Tri-Gas Inc.
01.2024 - Current
Customer Service Representative
Qrate
07.2022 - 12.2023
In Home Daycare Provider
Self Employed Services
01.2006 - 07.2022
Office Manager
Roger Isla M.D.
09.1998 - 01.2006
Bachelor Of Administrative Studies - Business Administration And Management