Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carla Grantham

Shepherdstown,WV

Summary

Accomplished leader with a proven track record at the US Coast Guard Headquarters, adept in strategic planning and relationship building. Expert in leveraging customer relations and project management skills to enhance organizational goals, achieving significant visibility and support from Congress. Demonstrates exceptional negotiation and communication abilities, driving successful legislative and business outcomes.

Overview

2017
2017
years of professional experience
1
1
Certification

Work History

Owner

Entrepreneur, Solo
  • Monitored legislative activities closely, identifying opportunities for agency engagement or potential challenges requiring attention.
  • Contributed significantly to the development of annual budget justifications submitted to Congress, providing clear explanations for funding requests.
  • Leveraged existing relationships with lawmakers'' offices to advocate effectively for the inclusion of vital provisions in legislation impacting the organization''s mission or operations.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Supported public relations managers with writing, researching and preparation of materials
  • Produced and distributed brochures, newsletters and press kits.
  • Enhanced communication between Congress and the agency by establishing strong relationships with congressional staff and members.
  • Assisted in the development of agency testimony for Congressional hearings, ensuring accuracy and consistency with organizational priorities.
  • Developed persuasive written materials for internal and external audiences, articulating agency positions on key legislative issues in a clear and compelling manner.
  • Stayed well-informed of changing political dynamics, adjusting tactics as necessary to ensure continued success in advancing agency priorities.
  • Participated actively in interagency working groups focused on crafting coordinated federal responses to emerging policy issues before Congress.
  • Facilitated collaboration among various agency departments during the development of policy positions and responses to congressional inquiries.
  • Achieved a deeper understanding of Congressional priorities through regular attendance at hearings, briefings, and other relevant events.
  • Negotiated successfully with key stakeholders to advance agency objectives within the context of complex legislative negotiations.
  • Developed targeted outreach strategies to engage key influencers in support of agency initiatives, resulting in increased visibility and support from Congress.
  • Supported efficient decision-making processes by providing timely and accurate legislative analysis to senior leadership.
  • Managed high-priority projects under tight deadlines to ensure successful outcomes aligned with organizational goals.
  • Increased awareness of agency initiatives by organizing briefings, meetings, and events for Congressional members and staff.
  • Served as a knowledgeable resource on legislative matters, informing colleagues of relevant developments in Congress.
  • Maintained comprehensive records of all interactions with Congressional offices, promoting transparency and accountability within the organization.

Congressional Liaison

US Coast Guard Headquarters
12.2009 - 03.2016
  • Monitored legislative activities closely, identifying opportunities for agency engagement or potential challenges requiring attention.
  • Contributed significantly to the development of annual budget justifications submitted to Congress, providing clear explanations for funding requests.
  • Leveraged existing relationships with lawmakers'' offices to advocate effectively for the inclusion of vital provisions in legislation impacting the organization''s mission or operations.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Supported public relations managers with writing, researching and preparation of materials
  • Produced and distributed brochures, newsletters and press kits.
  • Enhanced communication between Congress and the agency by establishing strong relationships with congressional staff and members.
  • Assisted in the development of agency testimony for Congressional hearings, ensuring accuracy and consistency with organizational priorities.
  • Developed persuasive written materials for internal and external audiences, articulating agency positions on key legislative issues in a clear and compelling manner.
  • Stayed well-informed of changing political dynamics, adjusting tactics as necessary to ensure continued success in advancing agency priorities.
  • Participated actively in interagency working groups focused on crafting coordinated federal responses to emerging policy issues before Congress.
  • Facilitated collaboration among various agency departments during the development of policy positions and responses to congressional inquiries.
  • Achieved a deeper understanding of Congressional priorities through regular attendance at hearings, briefings, and other relevant events.
  • Negotiated successfully with key stakeholders to advance agency objectives within the context of complex legislative negotiations.
  • Developed targeted outreach strategies to engage key influencers in support of agency initiatives, resulting in increased visibility and support from Congress.
  • Supported efficient decision-making processes by providing timely and accurate legislative analysis to senior leadership.
  • Managed high-priority projects under tight deadlines to ensure successful outcomes aligned with organizational goals.
  • Increased awareness of agency initiatives by organizing briefings, meetings, and events for Congressional members and staff.
  • Served as a knowledgeable resource on legislative matters, informing colleagues of relevant developments in Congress.
  • Maintained comprehensive records of all interactions with Congressional offices, promoting transparency and accountability within the organization.

Education

Master Of Arts - Public Communication

American University
Washington, DC
05.2003

Master Of Business - General Studies

National University
La Jolla, CA
01.1991

Regents Bachelor Of Arts - Liberal Arts And Sciences

Shepherd University
Shepherdstown, WV
05.1980

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Marketing
  • Financial management
  • Staff hiring
  • Business development
  • Business administration
  • Consulting
  • Negotiation
  • Product branding
  • Bidding processes
  • Contract management
  • Budget development
  • Talent development
  • Budget administration
  • Human resource management
  • Partnership development
  • Quality management systems
  • Value proposition development
  • Crisis management
  • Service quality assurance
  • Process optimization
  • Contract negotiation expertise
  • Key partnership cultivation
  • Client engagement optimization
  • Program creation and implementation
  • Strategic project planning
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Customer service management
  • Effective leader
  • Scheduling
  • Goal setting
  • Inventory management
  • Business leadership
  • Purchasing and planning
  • Schedule management
  • Records organization and management
  • Desktops, laptops, and mobile devices
  • Customer retention
  • Performance improvement
  • Hiring and onboarding
  • Operations oversight

Certification

Equity, Diversity, Inclusion Certified Professional.

Master Training Professional.

Strategic Planning Professional.

Timeline

Congressional Liaison

US Coast Guard Headquarters
12.2009 - 03.2016

Equity, Diversity, Inclusion Certified Professional.

Master Training Professional.

Strategic Planning Professional.

Owner

Entrepreneur, Solo

Master Of Arts - Public Communication

American University

Master Of Business - General Studies

National University

Regents Bachelor Of Arts - Liberal Arts And Sciences

Shepherd University
Carla Grantham