Carla Gray
8471 San Simeon Circle, Buena Park,CA
Summary
Calm and level-headed experienced registered nurse with proven ability to provide patient care in fast-paced environment. Excellent at managing patient expectations. Capable of utilizing strong communication skills and humor to develop rapport with patients interdisciplinary team. Intentional, resourceful, and purposeful with how patients are managed. Precept newer nurses and new employees in prior customer service jobs. Years of customer service experience. Personable and kind.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical RN III
Hoag Memorial Hospital Presbyterian
09.2018 - Current
- Labor and Delivery RN
- High-acuity, high patient volume unit.
- Experience in antepartum, triage, labor, OR, and PACU
- PORRT Team
- Clinical ladder/ NTSV committee
- Preceptor for experienced hires
- Evaluations always “Exceeds” for customer satisfaction
- Magnet designation
- This unit has 500-600 deliveries a month
- Level III NICU.
- Responded to patient emergencies to provide prompt and correct intervention .
- Utilized evidence-based practice to assess and provide care for patients.
- Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
- Developed and implemented strategies to improve labor and delivery processes and patient outcomes in Clinical Ladder NTSV committee.
Clinical RN
CEDARS SINAI MEDICAL CENTER
01.2016 - 01.2018
- Labor and Delivery RN
- High-acuity, high performing unit
- Experience in antepartum, triage, labor, OR, and PACU
- TOLAC, and PPH management
- Breech vaginal delivery experience
- IUFD care
- This unit has 600-700 deliveries a month
- EPIC computer system
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Level IV NICU.
- Responded to patient emergencies to provide prompt and correct intervention .
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
Maternal Child Float RN
Dameron hospital
01.2015 - 01.2016
- Maternal child float RN
- Small community, high-acuity Labor and Delivery unit
- New Grad RN residency program (18+ weeks)
- Competitive 12 nurse hired cohort
- Managed care in antepartum, labor, OR and PACU
- Assumed postpartum and newborn couplet care, pain management, lactation and discharge education
- This unit had 100-200 deliveries a month
- Level III NICU
- Dameron Maternal Child Health department (LDR/MBU/NICU/PEDS) closed in 2016
- All MCH Staff laid off.
- Utilized evidence-based practice to assess and provide care for patients.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
HOME HEALTH AIDE
ALL VALLEY HOME CARE
01.2013 - 01.2014
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- Provided mobility assistance such as walking and regular exercising.
BUSSER FOR CLUB 33
Disneyland Resort
01.2012 - 01.2014
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Guided groups of guests on tours of the restaurant during their reservation at Club 33.
- Answered questions, pointed out important features and offered further details about the history of Club 33 to educate visitors.
Associate Trainer
Panera Bread
01.2006 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw catering orders to verify accuracy and completeness.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - NURSING
West Coast University
Anaheim, CA08.2014
Skills
- Inpatient Care
- Patient Health Information Access
- Circulating Nursing
- Accurate Documentation
- Infection Control
- Medication Administration
- Patient Observation
- EMR Systems
- Patient Education
- Clear Patient Communication
- Patient and Family Education
- Nurse Preceptor
- Specialized Care
- Medical Triage
- Compassionate and Caring
- Answering Customer Questions
- Ability to Remain Calm Under Stress
- Manage expectations
- Delegation and Clear Communication with Team
Additional Information
Job Title: Special Agent - GS 1811-10
Citizenship: Yes
Person with Disability: No
Federal Experience: No
Veteran's Preference: N/A
Federal Civilian Status: N/A
Country of Citizenship: USA
Certification
CA RN License # 95047479 / exp. 4/2024
NCC Specialty Credential in Inpatient Obstetric Nursing (RNC-OB) / exp. 9/2024
NCC Subspecialty Certification in Electronic
Fetal Monitoring (C-EFM) / exp/9/2025
AWOHNN Advanced Fetal Monitoring / exp. 10/2023
Basic Life Support (BLS) / exp. 7/2024
Advanced Cardiovascular Life Support (ACLS) / exp. 7/2024
Neonatal Resuscitation Program certification (NRP) - Advanced / exp. 3/2025
Timeline
Clinical RN III
Hoag Memorial Hospital Presbyterian
09.2018 - Current
Clinical RN
CEDARS SINAI MEDICAL CENTER
01.2016 - 01.2018
Maternal Child Float RN
Dameron hospital
01.2015 - 01.2016
HOME HEALTH AIDE
ALL VALLEY HOME CARE
01.2013 - 01.2014
BUSSER FOR CLUB 33
Disneyland Resort
01.2012 - 01.2014
Associate Trainer
Panera Bread
01.2006 - 01.2012
Bachelor of Science - NURSING
West Coast University
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