Summary
Overview
Work History
Education
Skills
Reading and meeting people singing
Timeline
Generic

CARLA HUTCHERSON

Miami Gardens,FL

Summary

Proven Front Desk Agent with a track record of enhancing guest satisfaction at Days Inn By Wyndham through exceptional customer service and problem-solving skills. Skilled in cash handling and adept at maintaining accurate guest records, leading to positive feedback and increased return visits. Specializes in managing high-volume periods with grace.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Days Inn By Wyndham
03.2023 - 05.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Front Desk Agent

Holiday Inn Hotel Express -Lauderdale Cruise
02.2021 - 03.2023
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

Education

High School Diploma -

C,C,SWEETING HIGHT
GEORGE STREET
06.1998

Skills

  • Customer Service
  • Guest Services
  • Problem-solving skills
  • Cash Handling

Reading and meeting people singing

Reading is educational and you leaning a lot of stuff from reading,.Meet people is very educational also because you cant lean allot of stuff from meet people by listening to them talk.

Timeline

Front Desk Agent

Days Inn By Wyndham
03.2023 - 05.2024

Front Desk Agent

Holiday Inn Hotel Express -Lauderdale Cruise
02.2021 - 03.2023

High School Diploma -

C,C,SWEETING HIGHT

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CARLA HUTCHERSON