Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Carla Jones

Carla Jones

Summary

Dynamic passionate pet grooming professional with a proven track record of over 15 years excelling in client retention and delivering exceptional grooming services. Skilled in maintaining client records, utilizing safe equipment and handling animals of various breeds, sizes and temperaments. I prioritize animals well-being while demonstrating strong interpersonal skills and practicing accountability. I am always proactive and I remain committed to enhancing customer satisfaction through tailored grooming solutions. Absolutely flawless driving record with zero injuries and incidents on record to date.

Overview

10
years of professional experience
1
Certification

Work History

Barkbus, Inc. Formerly Groombuggy

Pet Stylist
03.2025 - Current

Job overview


  • Used Marathon Software to maintain animal behavior, health and care records.
  • Groomed 24+/- dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
  • Selected appropriate shampoos and conditioners for various breed, coat and skin type restrictions by discussing concerns, sensitivities and allergies with pet owners.
  • Sterilized tools, grooming van area, and organized inventory and hub.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting, open wounds and overall well-being and coat condition.
  • Contributed to client retention by consistently providing top tier grooms, client referrals, 5 star client reviews and outstanding customer service to both clients and pets.

Getty Up Mobile Grooming

Owner/Operator
06.2015 - 02.2025

Job overview

  • Developed a strategic business plan, and implemented processes and procedures to provide superior service to customers.
  • Established foundational processes for a successful business operation
  • Managed day-to-day business operations, including, but not limited to A/P, A/R, Payroll, Taxes, Licenses, Ordering Supplies, Inventory Controls, Scheduling, etc.
  • Consulted with customers to assess needs and propose optimal solutions of client retention while placing clients on reoccurring grooming schedules of every 2, 4, 6 and 8 weeks.

Education

University of Phoenix
Tempe, AZ

MBA from Business Administration And Management
10-2026

University of Phoenix
Tempe, AZ

Bachelor of Arts from Accounting And Finance
09-2000

Chapman University
Orange, CA

Associate of Arts from General Studies
06-1998

Skills

  • Maintaining client records
  • Safe equipment usage
  • Class A professional pet groomer
  • Time management proficiency
  • Animal handling
  • Interpersonal skills
  • Work prioritization
  • Dependable and responsible
  • Analytical skills
  • Problem-solving aptitude
  • Professionalism
  • Critical thinking
  • Accountability

Certification

  • Certified Pet First Aid & CPR, Barkbus - 2025
  • Certified Pet Hygienist, West Coast Grooming Academy - 2015
  • Income Tax License, Platinum Professional Studies - 2004

Timeline

Pet Stylist

Barkbus, Inc. Formerly Groombuggy
03.2025 - Current

Owner/Operator

Getty Up Mobile Grooming
06.2015 - 02.2025

University of Phoenix

MBA from Business Administration And Management

University of Phoenix

Bachelor of Arts from Accounting And Finance

Chapman University

Associate of Arts from General Studies

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Carla Jones