Carla Laforce
Kingsport,TN
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
14
14
years of professional experience
Work History
Registered Medical Assistant
Ballad Health Urgent Care
Johnson City, TN
09.2022 - Current
- Provided nursing care for patients with various medical diagnoses and treatments.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Administered medications and treatments in accordance with physician orders.
- Observed and carried out physician and nursing orders.
- Used sterile techniques to prepare patients for procedures.
- Adhered to HIPAA regulations while handling confidential patient information.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed patient assessments, including vital signs and medical history documentation.
Registered Medical Assistant
Ballad Health Medical Pediatrics Kingsport
Kingsport, Tennessee
02.2011 - 09.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered medications under physician's supervision.
- Assisted physicians in exams, treatments, and procedures.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Documented notes during patient visits.
- Performed patient assessments, including vital signs and medical history documentation.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Prepared laboratory specimens for analysis and organized lab results.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Ensured all medical equipment was functioning properly prior to use.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Associate of Science - Nursing
National College of Business & Technology
Bristol, TN02-2007
Associate of Science - Nursing
Walter State Community College
Greeneville, TNSkills
- Medical terminology proficiency
- Privacy and confidentiality
- Vital signs measurement
- Phlebotomy techniques
- Wound care assistance
- Patient care coordination
- Patient assessments
- First aid and CPR
- HIPAA compliance
- Medical office procedures
- Clinical applications
- Medication administration
- Immunization administration
- Laboratory specimen collection
- Vital sign monitoring
- Electronic health records management
- Medical terminology
- Clinical documentation
- Patient scheduling
Reference
Christina McLemore, LPN (423) 794-7172
Camille Gilley, PA (615) 829-9352
Makayla Sturgill, LPN (423) 579-2698
Megan Sutphin, PA (703) 851-8564
Timeline
Registered Medical Assistant
Ballad Health Urgent Care
09.2022 - Current
Registered Medical Assistant
Ballad Health Medical Pediatrics Kingsport
02.2011 - 09.2022
Associate of Science - Nursing
National College of Business & Technology
Associate of Science - Nursing
Walter State Community College
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