Summary
Overview
Work History
Education
Skills
Career Experience
Timeline
Generic

Carla-Marie Weaver

Pahrump

Summary

To obtain a general position with a progressive organization that can utilize my administrative skills and abilities while providing a challenging environment with the opportunity for personal and professional growth and advancement.

Overview

22
22
years of professional experience

Work History

Senior Collector/Biller

Kindred Hospital DBA Scion Health
03.2014 - Current
  • Stop Loss Claims
  • Billing for Inpatient rehabilitation patient (interims and Final billing)
  • EOB and Correspondence follow-up (Payments, Denial and Underpayment)
  • Researches and adjust all request for underpayment, process and calculate the overpayment and refunded back to insurance also contract issues to ensure compliance with department and company policies and procedures.
  • Adjusts claims/appeals and responds to providers in timely manners
  • Interprets and properly applies provider contract, HMO, PPO, POS, Managed Care, Workers Compensation contract and LOA Agreements.

Patient Account Representative

Cymetrix Healthcare
05.2011 - Current
  • Responsible and In-charge for all High Dollars accounts: Stop-Loss, Variances and Denial accounts, as well Mom and Baby claims; Underpayment and Workers Compensation claims; using the correct Contract rates between the Facility and Insurance Company.

Patient Account Representative

Anthelio Health (formerly PHNS)
Cerritos
05.2008 - 04.2011
  • Responsible for Collection, Appeal on all dollars balance for patient account. Handle customer inquiries, complaints, billing questions.

Patient Account Representative

Olympia Medical Center
Los Angeles
12.2004 - 08.2010
  • Responsible for manage care collection, billing and appeal on Mid-high dollars and low balance patient account and In charge of all Capitation account thru Olympia Medical Center. Reviewing all the explanation of Benefits for Capitation account. In charge of Accruals for Capitation Account for End of the Month. Dealing with the patient account services. Identifying underpayment or adjustment due to system calculation.
  • Assist Director and Assistant Director, Manager and Supervisor to any possible project and problem regarding patient account.
  • In charges of ordering supplies to business office and other miscellaneous.
  • EOB reviewer(underpayment , appeal , stop-loss)

Patient Account Representative

Tenet Health System
Westminster
02.2004 - 12.2004
  • Responsible for managed care collections, billing and appeal on Mid-high dollars balance patient accounts. Trouble shooting account and identifying underpayments or adjustment due to system calculations. Insurance follow-up. Preparation and resolution of managed care insurance claims, including but not limited to: claims follow-up, billing and appealing.
  • Handling of high-level detailed projects.
  • Ability or provided mentoring to all levels of Specialist.
  • Understanding of managed care/IPA/MG/HP risk pool relationships, as it pertain to billing, reimbursement calculation, liability and contract interpretation.

Education

Managed upset customers, conflicts and challenging situations

01.2003

Medical Biller -

01.2002

Skills

  • Strong written and oral communication
  • Effective time management
  • Work independently
  • Highly motivated
  • Self-starter
  • Medical record knowledge of Managed Care Insurance
  • HMO
  • PPO
  • POS
  • Workers Comp
  • Medicare
  • Medical Managed care
  • Champus
  • Medical Terminology
  • DRG
  • ICD-9
  • CPT
  • Insurance verification
  • Eligibility
  • Explanation of Benefit reviewer Analyst
  • Proficient with maintaining several duties

Career Experience

  • Senior Collector/Biller, 03/21/14, Current, Kindred Hospital DBA Scion Health, Stop Loss Claims, Billing for Inpatient rehabilitation patient (interims and Final billing), EOB and Correspondence follow-up (Payments, Denial and Underpayment), Researches and adjust all request for underpayment, process and calculate the overpayment and refunded back to insurance also contract issues to ensure compliance with department and company policies and procedures., Adjusts claims/appeals and responds to providers in timely manners, Interprets and properly applies provider contract, HMO, PPO, POS, Managed Care, Workers Compensation contract and LOA Agreements.
  • Patient Account Representative, 05/01/11, Current, Cymetrix Healthcare, Responsible and In-charge for all High Dollars accounts: Stop-Loss, Variances and Denial accounts, as well Mom and Baby claims; Underpayment and Workers Compensation claims; using the correct Contract rates between the Facility and Insurance Company.
  • Patient Account Representative, 05/29/08, 04/14/11, Anthelio Health (formerly PHNS), Cerritos, CA, Billing Collection for Cedar Sinai Medical Center and HCA, Managed a high-volume workload within a deadline-driven environment., Resolved an average 35-50 account in day depend on the account issue, EOB reviewer (underpayment, appeal, stop-loss and Mom/Baby Claims), Artiva, On Base, Synergy and Corporate Etran and Epic system
  • Patient Account Representative, 12/01/04, 05/29/08, Permanent, Olympia Medical Center, Los Angeles, CA, Responsible for manage care collection, billing and appeal on Mid-high dollars and low balance patient account and In charge of all Capitation account thru Olympia Medical Center., Reviewing all the explanation of Benefits for Capitation account., In charge of Accruals for Capitation Account for End of the Month., Dealing with the patient account services., Identifying underpayment or adjustment due to system calculation.
  • Patient Account Representative, 02/2004, 12/01/04, Tenet Health System, Westminster, CA, Responsible for managed care collections, billing and appeal on Mid-high dollars balance patient accounts., Trouble shooting account and identifying underpayments or adjustment due to system calculations., Insurance follow-up., Preparation and resolution of managed care insurance claims, including but not limited to: claims follow-up, billing and appealing.

Timeline

Senior Collector/Biller

Kindred Hospital DBA Scion Health
03.2014 - Current

Patient Account Representative

Cymetrix Healthcare
05.2011 - Current

Patient Account Representative

Anthelio Health (formerly PHNS)
05.2008 - 04.2011

Patient Account Representative

Olympia Medical Center
12.2004 - 08.2010

Patient Account Representative

Tenet Health System
02.2004 - 12.2004

Managed upset customers, conflicts and challenging situations

Medical Biller -

Carla-Marie Weaver