To obtain a general position with a progressive organization that can utilize my administrative skills and abilities while providing a challenging environment with the opportunity for personal and professional growth and advancement.
Overview
22
22
years of professional experience
Work History
Senior Collector/Biller
Kindred Hospital DBA Scion Health
03.2014 - Current
Stop Loss Claims
Billing for Inpatient rehabilitation patient (interims and Final billing)
EOB and Correspondence follow-up (Payments, Denial and Underpayment)
Researches and adjust all request for underpayment, process and calculate the overpayment and refunded back to insurance also contract issues to ensure compliance with department and company policies and procedures.
Adjusts claims/appeals and responds to providers in timely manners
Interprets and properly applies provider contract, HMO, PPO, POS, Managed Care, Workers Compensation contract and LOA Agreements.
Patient Account Representative
Cymetrix Healthcare
05.2011 - Current
Responsible and In-charge for all High Dollars accounts: Stop-Loss, Variances and Denial accounts, as well Mom and Baby claims; Underpayment and Workers Compensation claims; using the correct Contract rates between the Facility and Insurance Company.
Patient Account Representative
Anthelio Health (formerly PHNS)
Cerritos
05.2008 - 04.2011
Responsible for Collection, Appeal on all dollars balance for patient account. Handle customer inquiries, complaints, billing questions.
Patient Account Representative
Olympia Medical Center
Los Angeles
12.2004 - 08.2010
Responsible for manage care collection, billing and appeal on Mid-high dollars and low balance patient account and In charge of all Capitation account thru Olympia Medical Center. Reviewing all the explanation of Benefits for Capitation account. In charge of Accruals for Capitation Account for End of the Month. Dealing with the patient account services. Identifying underpayment or adjustment due to system calculation.
Assist Director and Assistant Director, Manager and Supervisor to any possible project and problem regarding patient account.
In charges of ordering supplies to business office and other miscellaneous.
EOB reviewer(underpayment , appeal , stop-loss)
Patient Account Representative
Tenet Health System
Westminster
02.2004 - 12.2004
Responsible for managed care collections, billing and appeal on Mid-high dollars balance patient accounts. Trouble shooting account and identifying underpayments or adjustment due to system calculations. Insurance follow-up. Preparation and resolution of managed care insurance claims, including but not limited to: claims follow-up, billing and appealing.
Handling of high-level detailed projects.
Ability or provided mentoring to all levels of Specialist.
Understanding of managed care/IPA/MG/HP risk pool relationships, as it pertain to billing, reimbursement calculation, liability and contract interpretation.
Education
Managed upset customers, conflicts and challenging situations
01.2003
Medical Biller -
01.2002
Skills
Strong written and oral communication
Effective time management
Work independently
Highly motivated
Self-starter
Medical record knowledge of Managed Care Insurance
HMO
PPO
POS
Workers Comp
Medicare
Medical Managed care
Champus
Medical Terminology
DRG
ICD-9
CPT
Insurance verification
Eligibility
Explanation of Benefit reviewer Analyst
Proficient with maintaining several duties
Career Experience
Senior Collector/Biller, 03/21/14, Current, Kindred Hospital DBA Scion Health, Stop Loss Claims, Billing for Inpatient rehabilitation patient (interims and Final billing), EOB and Correspondence follow-up (Payments, Denial and Underpayment), Researches and adjust all request for underpayment, process and calculate the overpayment and refunded back to insurance also contract issues to ensure compliance with department and company policies and procedures., Adjusts claims/appeals and responds to providers in timely manners, Interprets and properly applies provider contract, HMO, PPO, POS, Managed Care, Workers Compensation contract and LOA Agreements.
Patient Account Representative, 05/01/11, Current, Cymetrix Healthcare, Responsible and In-charge for all High Dollars accounts: Stop-Loss, Variances and Denial accounts, as well Mom and Baby claims; Underpayment and Workers Compensation claims; using the correct Contract rates between the Facility and Insurance Company.
Patient Account Representative, 05/29/08, 04/14/11, Anthelio Health (formerly PHNS), Cerritos, CA, Billing Collection for Cedar Sinai Medical Center and HCA, Managed a high-volume workload within a deadline-driven environment., Resolved an average 35-50 account in day depend on the account issue, EOB reviewer (underpayment, appeal, stop-loss and Mom/Baby Claims), Artiva, On Base, Synergy and Corporate Etran and Epic system
Patient Account Representative, 12/01/04, 05/29/08, Permanent, Olympia Medical Center, Los Angeles, CA, Responsible for manage care collection, billing and appeal on Mid-high dollars and low balance patient account and In charge of all Capitation account thru Olympia Medical Center., Reviewing all the explanation of Benefits for Capitation account., In charge of Accruals for Capitation Account for End of the Month., Dealing with the patient account services., Identifying underpayment or adjustment due to system calculation.
Patient Account Representative, 02/2004, 12/01/04, Tenet Health System, Westminster, CA, Responsible for managed care collections, billing and appeal on Mid-high dollars balance patient accounts., Trouble shooting account and identifying underpayments or adjustment due to system calculations., Insurance follow-up., Preparation and resolution of managed care insurance claims, including but not limited to: claims follow-up, billing and appealing.
Timeline
Senior Collector/Biller
Kindred Hospital DBA Scion Health
03.2014 - Current
Patient Account Representative
Cymetrix Healthcare
05.2011 - Current
Patient Account Representative
Anthelio Health (formerly PHNS)
05.2008 - 04.2011
Patient Account Representative
Olympia Medical Center
12.2004 - 08.2010
Patient Account Representative
Tenet Health System
02.2004 - 12.2004
Managed upset customers, conflicts and challenging situations
Receptionist/Medical Biller/Collector at Harvest Associates, Harvest Associates/Corporate Medical SystemsReceptionist/Medical Biller/Collector at Harvest Associates, Harvest Associates/Corporate Medical Systems
Speciallst. Sr. Collector, Biller at Medical Collections, WEST BAY SURGERY CENTER, SpeciallstSpeciallst. Sr. Collector, Biller at Medical Collections, WEST BAY SURGERY CENTER, Speciallst