CARLA NIX
Ellisville,MS
Overview
12
12
years of professional experience
Work History
Area Supervisor
Kohls
- Quickly checked customers out and bagged their purchases.
- I've worked in retail for [number] years.
- I've worked in merchandising for [number] years.
- Conducted research to find appropriate answers to customer questions.
- Gathered shopping carts and baskets from the store's interior and exterior.
- Trained.
- Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
- Helped customers by answering their questions and completing their requests.
Manager
Bass Cleaners
Hattiesburg, MS
08.2005 - 10.2011
- Open and close store
- Assist customers
- Banking
- Answer phone
- Monthly billing
Head server
Dans Diner
Petal, MS
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Took credit card, cash, and gift certificate payments and gave cash transactions change.
- Closed out the cash drawer at the end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Greeted new customers, talked about specials, took drink orders, and made positive connections with them right away.
- Cleaned windowsills, floors, storage areas, and service refrigerators among other areas of the facility.
- Reconciled the cash register at the end of each day.
- Ensured customer satisfaction by providing excellent service.
Receptionist/Tax preparer
H&R Block
Hattiesburg, MS
01.2000 - 04.2008
- Measured yardage and looked for stray golf balls.
- Prepared tax returns for clients in [Industry] and [Industry] according to government regulations and requirements.
- Provided each customer with exceptional service by listening to their concerns and answering their questions.
- Worked with clients to assess and mitigate future tax liabilities, as well as determine tax abatement eligibility.
- Advised clients on how to reduce their tax liabilities.
- Thoroughly reviewed my clients' tax returns to see if they were eligible for any additional tax credits or deductions.
Timeline
Manager
Bass Cleaners
08.2005 - 10.2011
Receptionist/Tax preparer
H&R Block
01.2000 - 04.2008
Head server
Dans Diner
Area Supervisor
Kohls