Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carla Reeder

Cookeville,TN

Summary

Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at creating development plans and training activities to achieve all training needs and objectives. Prepared to help drive financial and operational performance through effective analysis and creating working action plans.

Work History

Field Training Manger

CKE
Franklin , TN
06.1996 - 07.2022
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Directed training programs and development paths for managers and supervisors.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Coordinated ongoing technical training and personal development classes for employees at every level.
  • Conducted training courses and prepared videos for long-term use.
  • Conducted Discovery Days for potential franchise partners
  • Trained staff during demonstrations, meetings, conferences and workshops
  • Researched and obtained relevant course materials to achieve training objectives.
  • Planned corporate annual summer and holiday events and team building-based training initiatives.
  • Selected and certified training managers and restaurants to achieve regional training needs.
  • Assessed skill gaps for employees and developed training plans to meet identified needs.
  • Analyzed region PNLs and developed action plans to help drive region company targets
  • Overseen region and restaurant during absence of area and district managers
  • Drove regional financial performance and overall operational execution through focused team operational reviews, restaurant visits, structured coaching and managing to company standards.


District Manager

CKE Restaurant Holdings
Franklin , TN
06.1996 - 07.2022
  • Built positive and productive relationships with store and field leadership.
  • Supervised up to 10 locations to enforce high-quality standards of operation.
  • Hired and led multiple managers and supervisors for the organization.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Developed processes to save on costs and prevent losses.
  • Traveled to over multiple locations per week to manage each store and perform reviews of individual managers and employees.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Livingston Academy
Livingston, TN
05.1998

Skills

  • Training Program Assessment
  • Training Program Modification
  • Training Budgets
  • Educational Material Organization
  • Workshops and Conferences
  • Supervisor Skills Training
  • Multimedia Visual Aids
  • Personal Development Sessions
  • Training Needs Analysis
  • Preparing Course Materials

Accomplishments

District Manager of the Year 2019 and 2020

Timeline

Field Training Manger

CKE
06.1996 - 07.2022

District Manager

CKE Restaurant Holdings
06.1996 - 07.2022

High School Diploma -

Livingston Academy
Carla Reeder