Field Training Manger
CKE
Franklin , TN
06.1996 - 07.2022
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Directed training programs and development paths for managers and supervisors.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated ongoing technical training and personal development classes for employees at every level.
- Conducted training courses and prepared videos for long-term use.
- Conducted Discovery Days for potential franchise partners
- Trained staff during demonstrations, meetings, conferences and workshops
- Researched and obtained relevant course materials to achieve training objectives.
- Planned corporate annual summer and holiday events and team building-based training initiatives.
- Selected and certified training managers and restaurants to achieve regional training needs.
- Assessed skill gaps for employees and developed training plans to meet identified needs.
- Analyzed region PNLs and developed action plans to help drive region company targets
- Overseen region and restaurant during absence of area and district managers
- Drove regional financial performance and overall operational execution through focused team operational reviews, restaurant visits, structured coaching and managing to company standards.