Carla Reeve
Covina,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience
Overview
3
3
years of professional experience
Work History
Admin
So cal bee
Covina, CA
05.2021 - Current
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Conducted research on requested topics using reliable sources.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Checked office stock to determine supply levels and maintain inventory.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Performed daily opening and closing procedures for the cash office.
- Monitored and balanced daily cash transactions.
- Maintained accurate records of all cash transactions in accordance with company policy.
- Verified accuracy of change fund and ensured proper documentation was completed for each transaction.
- Reconciled store sales reports against bank deposits on a daily basis.
- Prepared daily deposits of collected funds according to established procedures.
- Responsible for counting down the register drawers at the end of each shift.
- Prepared and checked cashier register tills.
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Education
Some College (No Degree) - Basic Etiquette JRP, Teaching Credentials
Charter Oak High School
Covina, CASkills
- Personable and Approachable
- Problem-Solving
- Reliability
- Time management abilities
- Active Listening
- Adaptability
- Flexible Schedule
- Attention to Detail
- Continuous Improvement
- Recordkeeping and File Management
- Deadline Adherence
- Customer Service
Timeline
Admin
So cal bee
05.2021 - Current
Some College (No Degree) - Basic Etiquette JRP, Teaching Credentials
Charter Oak High School