CARLA STEWART
Bloomington,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Reservation Agent
Transdev
04.2022 - Current
- Answer incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Resolve various issues and discrepancies for customers.
- Informed clients of essential travel information, such as travel times, transportation connections,
Personal Care Assistant
Summit Health Care
10.2010 - Current
- Administer excellent bedside/personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Provide companionship, or help in adjusting to new lifestyles
- Plan, and prepare nutritious meals
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Direct Support Professional
BridgesMN
04.2019 - 01.2023
- Administer Medications
- Accompany clients to appointments, weekly outings, and activities
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurse
- Help residents with daily living, which might include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays
- Help with prescribed exercises
Resident Care Assistant/Med Tech
Brookdale Senior Living
04.2018 - 01.2019
- Administer Medications
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurse
- Help residents with daily living, which might include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays
- Help with prescribed exercises
- Accompany residents to doctors' appointments or other errands
Education
Introduction to Medical Assisting Medical Terminology HIPAA Compliance Medical Record Management -
Assistant Diploma - Administrative
Ultimate Medical Academy
2013
Skills
- Special Needs Clients
- Agent Coordination
- Travel Reservations
- Profit Margins
Timeline
Reservation Agent
Transdev
04.2022 - Current
Direct Support Professional
BridgesMN
04.2019 - 01.2023
Resident Care Assistant/Med Tech
Brookdale Senior Living
04.2018 - 01.2019
Personal Care Assistant
Summit Health Care
10.2010 - Current
Introduction to Medical Assisting Medical Terminology HIPAA Compliance Medical Record Management -
Assistant Diploma - Administrative
Ultimate Medical Academy
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