Dynamic operations manager with a proven track record at Doctor Harvey's, enhancing workflow efficiency and training teams in inventory management. Skilled in business planning and documentation, I foster strong client relationships while implementing cost-saving strategies. My commitment to excellence and adaptability drives success in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Carleeta's Cleaning Service
Eatontown, NJ
06.2006 - Current
Established and implemented efficient cleaning protocols to elevate service quality.
Trained and supervised staff on best practices for residential and commercial cleaning techniques.
Managed scheduling and logistics for multiple clients, optimizing resource allocation.
Implemented inventory management systems to track supplies and reduce operational costs.
Cultivated robust client relationships through strategic communication and tailored services.
Monitored performance metrics to ensure compliance with industry standards and client expectations.
Introduced eco-friendly cleaning products, promoting sustainability within service offerings.
Shipping and Receiving Lead
Doctor Harvey's
Eatontown, NJ
07.2023 - 09.2025
Oversaw daily shipping and receiving operations to ensure timely and accurate order fulfillment.
Trained new team members on best practices for inventory management and safety protocols.
Coordinated with vendors and suppliers to streamline shipment processes and reduce delays.
Implemented process improvements that enhanced workflow efficiency in shipping and receiving areas.
Merchandise Markdown Associate
Marshalls Department Store
Shrewsbury, NJ
06.2022 - 12.2022
Developed and executed efficient cleaning protocols to enhance service quality.
Trained and supervised staff on best practices for residential and commercial cleaning techniques.
Managed scheduling and logistics for multiple clients, optimizing resource allocation.
Implemented inventory management systems to track supplies and reduce operational costs.
Cultivated robust client relationships through strategic communication and tailored services.
Monitored performance metrics to ensure compliance with industry standards and client expectations.
Introduced eco-friendly cleaning products, promoting sustainability within service offerings.
Maintenance/Housekeeping
ShopRite
Shrewsbury, NJ
10.2020 - 06.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.