Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Manager on Duty
Cooks Hot Dogs
Columbus, GA
06.2020 - 01.2022
Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
Trained employees in essential job functions.
Handled employee-related issues to improve performance, professional conduct and attendance reliability.
Dental Assistant
AApollo Dental Centers
Atlanta, GA
08.2014 - 10.2015
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Assisted dentist in management of medical or dental emergencies by [Action].
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Operated x-ray equipment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Dental Assistant
Affordable Dentures & Implants
Columbus, GA
09.2010 - 07.2014
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Operated x-ray equipment.
Typed patient data into computer system using [Software] while following privacy laws and maintaining high level of accuracy.
Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, [Action] and [Action].
Accounting Clerk
Gainesville Nissan
Gainesville, FL
02.2008 - 10.2009
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Input high volume of monthly invoices with consistent accuracy.
Managed accounts payable and receivables and payroll.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Balanced reports to submit for approval and verification.
Reconciled company accounts for credit cards, employee expenses and commissions.
Investigated and resolved internal accounting variances to keep records current.
Managed accounting records and performed dues-ins and dues-outs tasks.
Accounts Payable Manager
Bill Heard Chevrolet
Columbus, GA
10.2006 - 07.2007
Closely monitored accounts to post timely payments and resolve billing discrepancies.
Partnered with finance team to complete month-end accruals and account reconciliations.
Developed reports for senior management to outline expenditures, vendor spend and forecasting.
Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.