Carla Yates
Omaha,NE
Summary
To obtain a position within the Omaha area is a good fit for a hardworking, motivated employee with a great employment history
Overview
22
22
years of professional experience
Work History
Customer Service
The Hut
02.2024 - Current
- Cash handling and customer service in timely manner
- Also receiving and stocking supplies daily with products for customers
- Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 90%.
Commercial Vault Teller
US Bank
11.2002 - 08.2023
- Commercial Vault department handles commercial accounts, via checks or cash, and debit or credit account as seen fit
- Commercial Vault department also ran on Cummings cash sorter as well as on tabletop cash sorters
- Also have received many accommodations for going above and beyond normal employee expectations
- Properly processed deposits, withdrawals and payments for average of multiple customers daily.
- Supported, trained and encouraged 20 employees to actively cross-sell financial institution service and product offerings.
Education
Associate of Science - Electronics
ITT Technical Institute
Omaha, NE06.2001
Certificate - Computer Technology
Nebraska College of Business
Omaha, NE12.1998
Certificate of completion - C# beginners, Linux, Ethical Hacking
Udemy
Online12.2028
Associate of Applied Science - Computer Science in Cybersecurity
Metropolitan Community College
Omaha, NE12-2023
Skills
- Self-starter
- Reliable
- Dependable
- 10-key abilities
- Fast learner
- Teamwork
- Independent work
- Problem-solving
- Investigative
- Able to work under pressure
- Independent work
- Problem-solving
References
- Matthew J. DuBose, Elgin, TX, (860)-861-8794, matthew.dubose@gmail.com
- Derek Richardson, Plano, TX, 75074-4865, (469)255-7063, drichardson1217@gmail.com
Languages
English
Full Professional
Timeline
Customer Service
The Hut
02.2024 - Current
Commercial Vault Teller
US Bank
11.2002 - 08.2023
Associate of Science - Electronics
ITT Technical Institute
Certificate - Computer Technology
Nebraska College of Business
Certificate of completion - C# beginners, Linux, Ethical Hacking
Udemy
Associate of Applied Science - Computer Science in Cybersecurity
Metropolitan Community College